I ordered this by mistake. Meant to get laser ink 17a. Sent 19a back. Process and return easy, butstars don’t apply. Not sure if I will get money back, but it was my mistake
Response from hp.comBy Amanda, HP Care, December 31, 2021
Hi Lanikai, I am sorry you ordered the wrong cartridge. I am happy to hear the return process was easy. I would like to emphasize that we value you as a customer and are here to support client experiences. Feel free to reach out at: https://support.hp.com/us-en/contact-hp.
Purchase of the HP 19A Original LaserJet Imaging Drum was superb. Ease of locating the correct device and placing the order is a snap. The flexibility for payment options made the trans action seemless.