Customer reviews from hp.com
HP - 19A Standard Drum Unit - Black
Average customer rating
4.4
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
25
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
4
86%of customers recommend this product.
(
12 out of
14)
Customer Reviews for HP - 19A Standard Drum Unit - Black
Posted by: JoyceG
Verified Purchase:Yes
I need to return the product. Once I receive it, I realized that I needed a 32A Drum not the 19A drum that was sent. I followed the product line when I ordered, so I am disappointed that I am still waiting to get my printer back online.
Thanks!
Written by a customer while visiting hp.com
Posted by: powalh
Verified Purchase:Yes
i donated it to the VA Domiciliary at Ft. McPherson
Value
4
Written by a customer while visiting hp.com
Posted by: R.J.V.
from Iowa
Verified Purchase:Yes
Purchase of the HP 19A Original LaserJet Imaging Drum was superb. Ease of locating the correct device and placing the order is a snap. The flexibility for payment options made the trans action seemless.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Lanikai hillside
Verified Purchase:Yes
I ordered this by mistake. Meant to get laser ink 17a. Sent 19a back. Process and return easy, butstars don’t apply. Not sure if I will get money back, but it was my mistake
Response from hp.comBy Amanda, HP Care, December 31, 2021
Hi Lanikai, I am sorry you ordered the wrong cartridge. I am happy to hear the return process was easy. I would like to emphasize that we value you as a customer and are here to support client experiences. Feel free to reach out at: https://support.hp.com/us-en/contact-hp.
Written by a customer while visiting hp.com
Posted by: Park pointer
from Mn
Verified Purchase:Yes
I love this printer it’s so quick and efficient!!
Looks good as well.
Looks good as well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: wadester57
Verified Purchase:Yes
Works like new.....Quick shipping....will order again
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Honey26
from New Orleans La
Verified Purchase:Yes
Glad to have purchased the printer but wish I had read a review about toners
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: JFKEANEWA
from SEATTLE, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I BOUGHT THIS ONLINE AND WAS AMAZED AT HOW EASY IT WAS. NORMALLY I WOULD HAVE DRIVEN TO A STORE BUT THIS WAS SO EASY.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com