Customer reviews from brother-usa.com
Brother - HLL6210DW Business Monochrome Laser Printer - Gray
Average customer rating
4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
13
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
4
Customer Reviews for Brother - HLL6210DW Business Monochrome Laser Printer - Gray
Customer Rating
5
Sooo Easy!
on December 26, 2023
Posted by: fox1
[This review was collected as part of a promotion.] Love everything about this printer so far. It’s been amazing to use in my parents’ office.
Set up was super simple and the WiFi connection was seamless. I love how easy it is to send jobs to print via Bluetooth whether it’s from my phone or my laptop. No more having to deal with slow print jobs or long queues.
My parents who are immigrants and not the most tech savvy also have no issue using it! If they can do it, anyone can. 😂
Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
1
on December 9, 2024
Posted by: DMComics
Website is misleading and implies that the extra tray can hold envelopes. The term "multi-use tray " is the Manual feed tray
Response from brother-usa.comBy Brother Customer Service, December 10, 2024
Thanks for taking the time to review your experience with the Brother HLL6210DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Night Mare - Don't Buy
on February 22, 2026
Posted by: Tina
from Sacramento California
Worst brother printer Ive ever purchased. It poped my braker over and over. It doesnt print 50 pages a minute. The paper drawer paper measurer it to short or to long for standard paper. When you make a second copy and select a group of pages, you have to wait for it to finish to put another set of pages in, otherwise the whole printer freezes! I purchased this printer in January, so its less then 2 months old, and when it prints it makes a whistling noice. The brother toner 920×l only lasts a very short time. It doesnt last 6000 like the box says.
Written by a customer while visiting brother-usa.com
Customer Rating
2
ran out of paper and did not see notice from print
on February 23, 2026
Posted by: ran out of paper and did
ran out of paper and did not see notice from printer.
Response from brother-usa.comBy Brother Customer Service, February 24, 2026
Thanks for taking the time to review your experience with the Brother HLL6210DW. We appreciate your feedback. I’m sorry to hear that you are having paper issues with the Brother HLL6210DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/HLL6210DW
Written by a customer while visiting brother-usa.com