Customer reviews from brother-usa.com
Brother - HL-L6210DW Wireless Business Monochrome Laser Printer - Gray
Average customer rating
4
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
17
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
4
Customer Reviews for Brother - HL-L6210DW Wireless Business Monochrome Laser Printer - Gray
Customer Rating
3
Worked great until it didn't
on April 18, 2026
Posted by: GA User
from GA, USA
Software upgrade has damaged spooler. It used to run like the wind. Now consistently get error and no print.
Response from brother-usa.comBy Brother, Brother, April 22, 2026
We apologize for the difficulties you are experiencing. Our technical team would like the opportunity to provide specific troubleshooting steps to resolve this for you. Please reach out to us at https://www.brother-usa.com/contact-us so we can assist.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not the best it could be
on April 16, 2026
Posted by: PWB206
from Seattle
When it works is it’s amazing. Have issues with it not waking up to print from sleep stage. The only way to make it show up as a printer is to power cycle it.
Rather annoying to have to do every time I want to print.
Response from brother-usa.comBy Brother, Brother, April 20, 2026
We apologize for the inconvenience. Sleep mode on the Brother HL‑L6210DW is intended to conserve energy and should not prevent printing. please contact our customer service team for further assistance.
https://www.brother-usa.com/contact-us
https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great device!
on March 21, 2026
Posted by: sea ms
This device provides effective and efficient printing services of consistent high quality. Thank you!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for business
on March 14, 2026
Posted by: Brenda
from North Carolina
Bought printer for my small business and we love it. Print is amazing. We are now thinking of getting a color one next.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great unit
on March 10, 2026
Posted by: Jeff
from Racine Wisconsin
Great little unit for the price. My 3rd time purchasing
Written by a customer while visiting brother-usa.com
Customer Rating
5
Printer
on March 10, 2026
Posted by: Bobmc
from Texas
Great printer. Needs cheaper toner. A little slow in printing
Written by a customer while visiting brother-usa.com
Customer Rating
2
ran out of paper and did not see notice from print
on February 23, 2026
Posted by: ran out of paper and did
ran out of paper and did not see notice from printer.
Response from brother-usa.comBy Brother Customer Service, February 24, 2026
Thanks for taking the time to review your experience with the Brother HLL6210DW. We appreciate your feedback. I’m sorry to hear that you are having paper issues with the Brother HLL6210DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/HLL6210DW
Written by a customer while visiting brother-usa.com
Customer Rating
1
Night Mare - Don't Buy
on February 22, 2026
Posted by: Tina
from Sacramento California
Worst brother printer Ive ever purchased. It poped my braker over and over. It doesnt print 50 pages a minute. The paper drawer paper measurer it to short or to long for standard paper. When you make a second copy and select a group of pages, you have to wait for it to finish to put another set of pages in, otherwise the whole printer freezes! I purchased this printer in January, so its less then 2 months old, and when it prints it makes a whistling noice. The brother toner 920×l only lasts a very short time. It doesnt last 6000 like the box says.
Written by a customer while visiting brother-usa.com