Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Average customer rating
3.9
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
33
4 Stars
14
3 Stars
10
2 Stars
9
1 Star
3
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Customer Rating
3
Vibe Buds 2
on February 18, 2025
Posted by: Eddie32
from Cypress, CA
[This review was collected as part of a promotion.] The JBL Vibe Buds 2 are comfortable and fit really well. I had no issues with these buds falling out at the gym, which is great. The sound is also clear and crisp for these little buds. The issues I had were with the case. Without a lid, the charging case accumulated lint in my pocket. I also had a hard time reading the 'R' and 'L' markings in certain light. The markings are small on the buds too, so I found it a bit annoying that I could never get the buds back in the correct slot on the first attempt.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 20, 2025
Thanks for your feedback on our JBL Vibe Buds. The open case is intentional to make it easier to grab and use on the go. This design allows for quick retrieval and placement without needing to fumble with a lid. However, we understand that lint can be a concern, and we appreciate your insight. As for the 'R' and 'L' markings, we strive to keep the buds sleek and lightweight while still providing necessary indicators. We'll take your comments into account and pass it along with our development team.
Written by a customer while visiting jbl.com
Customer Rating
3
Petite but weird fit
on February 17, 2025
Posted by: snowbaby
from Los Angeles
[This review was collected as part of a promotion.] JBL Vibe Beam 2 review (ear buds)
These earbuds are super lightweight and portable, the sound quality is good (consistent with JBL quality). The carrying case doesn't have a top/cover, so I'd imagine it would collect dust/lint over time. For some reason I have a really hard time finding the right fit for these ear buds. The "R" and "L" labels on them are super hard to read, and it feels like either ear buds can fit into either ear and can be twisted into place. They snap into the case magnetically, into each piece's dedicated spot (can't put the right one into the left slot, and vice versa).
While these ear buds are light and portable, my hair cover them up while they're in my ear and therefore making it hard to access them. They stay in my ears for the most part during my runs, but not the best fit no matter which size of the rubbers I tried, and when I have to twist an ear piece to secure it, I'd accidentallly tap and activate some kind of control instead; I imagine this might be an issue with someone with big fingers/hands.
I guess JBL wants to make the ambinet aware feature is prominent so the default gesture for the left piece is ambient aware on/off and that for the right is for play control (pause/play), it's quite inconvenient to not be able to change the vol on the fly, and ambinet aware is not something that would require constant changing on the fly for me, so I changed the gesture to play control on the left and volume on the right through the phone app. The pairing is sometimes finicky, you tap twice and hold on one of the pieces to go into pairing mode, and doing the same gesture on the wrong piece would turn off the ear pieces, and the only way to turn them back on is to put them back into the case and take them out again, and it's another thing that would be inconvenient if I'm out on a run and don't have the case nearby.
The ear pieces get charged inside the case, and the case itself can be charged. There are light indicators on the case to indicate charge level. I've had these ear pieces for about 2 weeks and haven't charged the case once, but I haven't been using the buds daily.
These buds are so petite that they don't get snagged out of place by any clothing items nor do I have to be careful about not walking too close to things like the door frame (might sound silly, but I have done thath with my overhead headphones).
I don't lose things easily, but these are so small that I am nervous that they will eventually get lost, so probably not a good choice for people prone to getting things lost.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 19, 2025
Thanks for your feedback. To achieve the best secure fit, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from a third-party retailer that is compatible with our JBL Vibe Beam and will fit your ear. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
2
Connection problems
on October 30, 2025
Posted by: Mackenzie15b
Seems like good head phones. But I can only get one of the earbuds to connect to Bluetooth the other one is useless
Written by a customer while visiting jbl.com
Customer Rating
5
… JBL VIBE BUDS 2 …
on January 30, 2025
Posted by: Miguelito 350
from Centennial Co.
[This review was collected as part of a promotion.] .. I just got these Headphones ( Earbuds ) few days ago , i
have used them few times already , doing chores , cleaning /
organizing around the house and while relaxing , so far Wow ,
i am very surprised by the way they Sound ,
the high and mid sounds are good ( above average )
and the bass they produce is great ,
I would say over all the sound they have is Great…
have used them few times already , doing chores , cleaning /
organizing around the house and while relaxing , so far Wow ,
i am very surprised by the way they Sound ,
the high and mid sounds are good ( above average )
and the bass they produce is great ,
I would say over all the sound they have is Great…
The size - in my opinion they have almost the perfect fit …
the Case has no lid on it , that is making me think if I will loose them ,
the Magnets that are holding them in place to charge are pretty strong ,
I tried shaking the case face down few times and they stay put in their case.
the Case has no lid on it , that is making me think if I will loose them ,
the Magnets that are holding them in place to charge are pretty strong ,
I tried shaking the case face down few times and they stay put in their case.
The Battery - the life of the battery is pretty good
around 10 Hrs on the earbuds , plus another 30 Hrs from the case.
around 10 Hrs on the earbuds , plus another 30 Hrs from the case.
Another thing I like about them is that with the JBL Headphones App
You can customize the sound to your preference…
I also Noticed that now JBL has added 5 Ambient sounds in to
the App to be able to use as well. ( Great Idea )..
You can customize the sound to your preference…
I also Noticed that now JBL has added 5 Ambient sounds in to
the App to be able to use as well. ( Great Idea )..
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable and versatile.
on February 4, 2025
Posted by: Oscardinsa
from San Antonio, Texas
[This review was collected as part of a promotion.] I appreciate these ear buds for my use doing chores. JBL delivers the sound and added modes to switch to music, podcasts, then to allow outside sounds in cases of conversation needed. Handy while walking or doing vehicle maintenance I found the range of sound clarity is awesome!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great quality for the price!
on April 25, 2025
Posted by: Matty Ice
from Walnutport, PA
Earbuds for my sons birthday were awesome! However my son has lost them already. So the joy was short lived.
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointed
on December 15, 2025
Posted by: Ray89
from Kissimmee, FL
I bought the ear phones and expected the sound quality to be alot better. Very disappointing
Response from jbl.comBy Customer Support, December 16, 2025
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Beam 2 TWS didn't meet your expectations. You can adjust the sound of your JBL Vibe Beam 2 TWS using the equalizer on our JBL Headphones App. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Great value
on January 27, 2025
Posted by: MikeD90
from Houston Tx
[This review was collected as part of a promotion.] Couldnt be happier with these ear buds long battery life and vwry comfortable. Pair it with the jbl app and with all the adjustments available u get a really great auto experience wether it be watching movies or music these donit all well
I would recommend this to a friend!
Written by a customer while visiting jbl.com