Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Average customer rating
3.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
38
4 Stars
16
3 Stars
16
2 Stars
15
1 Star
6
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Customer Rating
4
JBL Vibe Beam 2 earbuds
on February 4, 2025
Posted by: DBM1964
from Fairborn Ohio
[This review was collected as part of a promotion.] JBL Vibe Beam 2 earbuds arrived, unboxed and cahrged. Fit in ears very well. Downloaded JBL app to phone and setup in no time. This is my second pair of JBL earbuds. As usual sound is very good. I feel they may be a little lacking in bass, but not bad for such a small speaker. The app does have a equalizer that can be adjusted with presets. I'm using extreme bass. The L and R indicators are very small to see on buds. These have ANC noise canceling, ambient aware and takl thru modes on app. You can cycle thru by pressing on left bud. The right bud cycles play. There is also a find my buds feature if you can't remember where you placed them. Overall, a very good set of earbuds. I've always loved JBL products.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
great on the phone or bumping music
on February 4, 2025
Posted by: donfoolio
from Las Vegas, NV
[This review was collected as part of a promotion.] JBL continues its consistent sound quality with this pair of ear buds. I find that the vibe beam is lighter than previous versions of their bluetooth headphones and has a great ear fit / comfort in particular. This model seems to excel in the low ranges, providing some really impressive bass sound
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable and versatile.
on February 4, 2025
Posted by: Oscardinsa
from San Antonio, Texas
[This review was collected as part of a promotion.] I appreciate these ear buds for my use doing chores. JBL delivers the sound and added modes to switch to music, podcasts, then to allow outside sounds in cases of conversation needed. Handy while walking or doing vehicle maintenance I found the range of sound clarity is awesome!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Big sound in a small package
on February 3, 2025
Posted by: Nofd27602760
from Elyria, Oh
[This review was collected as part of a promotion.] Just got to try my new JBL Vibe Beam 2 earbuds and I can say I definitely will use these more on my adventures. They are everything you’d expect and trust from JBL. JBL Vibe Beam 2 are comfortable for me to wear and were easy to setup. Sound quality is good for everyday use to listen to music and make calls. I like the ease of using the JBL app to control sounds and customize earbuds to your liking. I can’t wait to use on my upcoming air travel to see how they work in air with noise cancelling. They have great run time and charge quicker for ease of use on the go. JBL Vibe Beam 2 Will be my go to earbuds from now on.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great choice for budget conscious
on February 3, 2025
Posted by: durandal
from Detroit, MI
[This review was collected as part of a promotion.] Would rate these as a 4.5 if it was possible. The JBL Vibe Beam 2s are a great choice if you are on a budget and want very good noise cancelling and decent sound quality. I have several pairs of JBL earbuds and while these don't have the audio performance of the JBL Live Pro2, they have decent audio quality but almost on-par noise cancelling. For the price of these earbuds the noise cancelling is phenomenal. The audio is very good, has less bass than the higher end buds, but if you accept what you pay for these are a very good choice.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Vibe Beam 2 - Best for voice audio
on February 2, 2025
Posted by: Todd17
from Washington State
[This review was collected as part of a promotion.] Review: Earbuds for Voice Applications
Pros:
Pros:
Voice Quality: These microphones and noise-canceling technology deliver clear voice quality in moderately noisy environments.
Comfortable Fit: The earbud design plus selectable tips provided a comfortable fit, making them ideal for use during podcasts, online meetings or phone calls.
Noise Cancellation: Effectively blocks out background noise in moderately noisy environments, allowing for focused listening and conversations.
Battery Life: With up to 8 hours of listening time and additional charges from the case, these work for multi-hour use.
Cons:
Lack of Bass: While these earbuds perform well for voice applications, they fall short in delivering a quality music experience due to their limited bass response5.
Not Ideal for Audiophiles: If you're looking for earbuds that provide a rich and immersive music experience, these might not be the best choice.
Conclusion: These earbuds are a great choice for anyone who prioritizes call quality and noise cancellation for voice applications. However, if you're an avid music listener who enjoys deep bass, you might want to consider other options.
I would recommend this to a friend!
Response from jbl.comBy Customer Support, February 6, 2025
Thanks for the great feedback! We're so glad you're enjoying the Vibe Beam's call quality and noise cancellation. We're always looking to improve, so your comments on the bass response are very helpful.
Your headphones utilize a feature called "Check My Best Fit" in the Headphones App. This feature will determine if you are using the correct ear tip size and the positioning within the ear canal. Please go to or download the JBL Headphones App, scroll down to "Check My Best Fit", and click to begin the process.
If it's lacking bass, we need to determine the common denominator. For example, if it only happens on a certain album, you may want to adjust the EQ to boost the bass a little bit while listening to that album. But if it only happens when you are using a specific streaming service or app, you might want to check with the service or app to improve the sonic quality. However, if it appears to be completely random, try boosting the low-frequency settings in the EQ to find a happy medium so that a typical recording sounds more full, but recordings with extreme bass are not excessive. For further assistance, please contact us.
Your headphones utilize a feature called "Check My Best Fit" in the Headphones App. This feature will determine if you are using the correct ear tip size and the positioning within the ear canal. Please go to or download the JBL Headphones App, scroll down to "Check My Best Fit", and click to begin the process.
If it's lacking bass, we need to determine the common denominator. For example, if it only happens on a certain album, you may want to adjust the EQ to boost the bass a little bit while listening to that album. But if it only happens when you are using a specific streaming service or app, you might want to check with the service or app to improve the sonic quality. However, if it appears to be completely random, try boosting the low-frequency settings in the EQ to find a happy medium so that a typical recording sounds more full, but recordings with extreme bass are not excessive. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Great wireless earbuds
on February 1, 2025
Posted by: Regman
from St. Louis, MO
[This review was collected as part of a promotion.] The first thing I noticed was the solid build quality of the case and earbuds. I downloaded the JBL headphones app before pairing them to my IPhone. The app allows you really customize the sound. I did not care for the default studio sound. The app let me pick from several sound profiles or make my own custom settings. Once I customized the sound the earbuds really came alive. They sounded great no matter what type of music I was playing.I used these at work and sitting at my kids sports. They never got uncomfortable and the noise canceling worked very well. I would highly recommend these to anyone. I have many products from JBL because of their quality and great sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good value, clear sound.
on February 1, 2025
Posted by: JD Ford
from Western North Carolina
[This review was collected as part of a promotion.] Sound clarity is great, bass is a little lacking but for this price range and everyday use they work just fine. I use them in the office and they are comfortable. Nice charge last for hours and they charge quickly. Very good value for the price. I would recommend them for causal use or everyday use. Noise canceling is nice and works well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com