Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Average customer rating
3.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
38
4 Stars
16
3 Stars
16
2 Stars
15
1 Star
6
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Customer Rating
3
Vibe Buds 2
on February 18, 2025
Posted by: Eddie32
from Cypress, CA
[This review was collected as part of a promotion.] The JBL Vibe Buds 2 are comfortable and fit really well. I had no issues with these buds falling out at the gym, which is great. The sound is also clear and crisp for these little buds. The issues I had were with the case. Without a lid, the charging case accumulated lint in my pocket. I also had a hard time reading the 'R' and 'L' markings in certain light. The markings are small on the buds too, so I found it a bit annoying that I could never get the buds back in the correct slot on the first attempt.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 20, 2025
Thanks for your feedback on our JBL Vibe Buds. The open case is intentional to make it easier to grab and use on the go. This design allows for quick retrieval and placement without needing to fumble with a lid. However, we understand that lint can be a concern, and we appreciate your insight. As for the 'R' and 'L' markings, we strive to keep the buds sleek and lightweight while still providing necessary indicators. We'll take your comments into account and pass it along with our development team.
Written by a customer while visiting jbl.com
Customer Rating
3
Petite but weird fit
on February 17, 2025
Posted by: snowbaby
from Los Angeles
[This review was collected as part of a promotion.] JBL Vibe Beam 2 review (ear buds)
These earbuds are super lightweight and portable, the sound quality is good (consistent with JBL quality). The carrying case doesn't have a top/cover, so I'd imagine it would collect dust/lint over time. For some reason I have a really hard time finding the right fit for these ear buds. The "R" and "L" labels on them are super hard to read, and it feels like either ear buds can fit into either ear and can be twisted into place. They snap into the case magnetically, into each piece's dedicated spot (can't put the right one into the left slot, and vice versa).
While these ear buds are light and portable, my hair cover them up while they're in my ear and therefore making it hard to access them. They stay in my ears for the most part during my runs, but not the best fit no matter which size of the rubbers I tried, and when I have to twist an ear piece to secure it, I'd accidentallly tap and activate some kind of control instead; I imagine this might be an issue with someone with big fingers/hands.
I guess JBL wants to make the ambinet aware feature is prominent so the default gesture for the left piece is ambient aware on/off and that for the right is for play control (pause/play), it's quite inconvenient to not be able to change the vol on the fly, and ambinet aware is not something that would require constant changing on the fly for me, so I changed the gesture to play control on the left and volume on the right through the phone app. The pairing is sometimes finicky, you tap twice and hold on one of the pieces to go into pairing mode, and doing the same gesture on the wrong piece would turn off the ear pieces, and the only way to turn them back on is to put them back into the case and take them out again, and it's another thing that would be inconvenient if I'm out on a run and don't have the case nearby.
The ear pieces get charged inside the case, and the case itself can be charged. There are light indicators on the case to indicate charge level. I've had these ear pieces for about 2 weeks and haven't charged the case once, but I haven't been using the buds daily.
These buds are so petite that they don't get snagged out of place by any clothing items nor do I have to be careful about not walking too close to things like the door frame (might sound silly, but I have done thath with my overhead headphones).
I don't lose things easily, but these are so small that I am nervous that they will eventually get lost, so probably not a good choice for people prone to getting things lost.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 19, 2025
Thanks for your feedback. To achieve the best secure fit, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from a third-party retailer that is compatible with our JBL Vibe Beam and will fit your ear. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Vibe Beam 2
on February 13, 2025
Posted by: Kul27
from CT
[This review was collected as part of a promotion.] Right out of the box, the packaging is top notch. Standard, but nice presentation. I will say that the headphones are kinda awkward to pull out of the case. Not end of days, but i was surprised. Case is solid as are the headphones. They supply different size e ds for ear variations. Headphones came with a charge, so i was able to test them right off the bat. Bluetooth setup was easy. If it is difficult, I have never experienced it with JBL. The app is easily dowloaded and filled with cool features. Sound is solid and satisfying. The noise cancelation is effective.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Lightweight and comfortable!
on February 11, 2025
Posted by: ProlDJ
from Jersey Shore, NJ
[This review was collected as part of a promotion.] I have tried countless JBL earbuds and these are by the far the lightest and least noticeable pair I have owned. Sound quality is great. Plenty of touch controls on both earbuds. Even the case is nice and lightweight. The ambient aware feature is awesome. You can have a conversation without having to take them out.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Crisp Audio, Comfortable, and Secure
on February 11, 2025
Posted by: Jake129
from Phoenix, AZ
[This review was collected as part of a promotion.] I love these earbuds! The earbud itself is not super bulky, so they are very comfortable to wear. Additionally, they are made to be rocked into position in the ear, so they are nice and secure. To boot, they sound great! Very impressive sound for such a small package.
I knocked off one star due to needing two hands to remove the buds from their case. A minor inconvenience, but definitely not a deal breaker.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL is the GOAT
on February 11, 2025
Posted by: WorldZacAttack
from chicago
[This review was collected as part of a promotion.] wow these i think i enjoy more than the vibe 4 witht the screen. a lot easier to use and more durable than the last one i love the compact size it make me want to run all day long and use them at work
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Vibe buds 2
on February 8, 2025
Posted by: Seth007
from Chicago, IL
[This review was collected as part of a promotion.] Great sound as always. Easy to connect. Noice cancelling is decent. Able to block out nuisance sounds. Long battery life. I used it for 10-11 hours straight, no problem
Big con for me is it’s difficult to remove buds itself from the case/charger.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great for simple lock and load operation!
on February 4, 2025
Posted by: Mr No English
from Westchester County NY
[This review was collected as part of a promotion.] I used these as a replacement to the JBL Tour Pro model. To begin, both units offer a quality sound and battery life but the Vibe 2 seems to rum a bit shorter on battery life. They have great noise reduction in ear when used in loud backround areas. I also like the carry/charge case and usb charge indicator light. I also think they are much simpler operation if you dont need too many bells and whistles when it comes to the more sophisticated and pricier units. Overall a great backup pair for the car or in the bottom of the pocketbook for quick and easy access.
I would recommend this to a friend!
Written by a customer while visiting jbl.com