Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
Average customer rating
3.8
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
13
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
3
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
Customer Rating
5
Outstanding ANC & Sound
on January 6, 2026
Posted by: Arni
from Fredericton, NB
These replace my MX5s, which were stolen. The MX5s were outstanding but my one critique would be comfort - my son's BOSE QC Ultra were more comfortable. The MX6s have improved the comfort and the sound and ANC are gold standard, in my opinion.
Nitpicky comment, I like the BOSE compact carrying case as it takes up less room in a backpack, but that is small potatoes.
In summary, worth the steep price, Phenomenal product.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good upgrade from WH-1000XM4; LDAC needs work
on January 15, 2026
Posted by: Jayd
from Edmonton
ANC and sound quality great: however when listening to music with the LDAC at high quality, 32bits, 98Khz it stuffers during high quality music playback and you have to downsize the quality down from high a little bit.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Sony headphones amazing
on January 23, 2026
Posted by: Ben
from Alberta
Definitely worth the price, comfortable and not too chunky, great sound quality and super easy to use.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great Gift
on February 5, 2026
Posted by: Jes
from Van
My boyfriend loves them and the headphones are practically a part of him now.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Underwhelming
on February 19, 2026
Posted by: John
from Toronto
Before investing a lot of your money into a new pair of ANC headphones, ask yourself what you're really looking for. The XM6 doesn't have the best default sound, it's missing features like a USB C headphone option, the ANC is great but lacks scaling, it feels cheap for its price, the hinges feel fragile and they have shallow cups that rub on your ears.
It sums up as these are great, but not that great. If you buy a pair, it will leave you wanting more out of your expensive headphones.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Overall LOVINGGG IT
on April 3, 2026
Posted by: Susan
from Richmond, B.C.
nice quality, loving the overall bass without adding extra equalizer to adjust the bass. Sound quality though, no complaints for bluetooth headphones, don't understand so many people talking crap on these headphones. Love how the upgrade falls back onto the chest unlike the the xm5's that I had which was so uncomfortable having them not unable to sit flat on your chest. Overall, LOVING them so much, been wearing them for almost a week now after purchasing from my upgrade to xm6 headphones. No issues at all. Their just as light as the xm5's. I wish for the fact that they should be able to have Ldac hi-res audio for the bucks paid for, sony should learn from soundcore headphones which they come with Ldac audio without the heavy price point. But with the sacrifice with the price point, not much complaints. Just having hard time confused as how to put the headphones back into the case when not using them.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Good Functions, but Uncomfortable to Wear
on May 12, 2026
Posted by: Khalid
from Regina
The ear cups are heavy, and the headband is hard. When using it, it puts pressure on the skull. The other functions are good.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Disappointed with Noise Cancellation, Comfort, and
on May 25, 2026
Posted by: Malik
from Montreal
I'm a bit disappointed with these headphones. I often question whether the noise cancellation actually works effectively. Furthermore, they are not comfortable enough for extended listening sessions. Aesthetically, I also find the design quite unappealing.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca