Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
Average customer rating
3.9
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
2
3 Stars
4
2 Stars
3
1 Star
4
65%of customers recommend this product.
(
20 out of
31)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
Customer Rating
3
Underwhelming
on February 19, 2026
Posted by: John
from Toronto
Before investing a lot of your money into a new pair of ANC headphones, ask yourself what you're really looking for. The XM6 doesn't have the best default sound, it's missing features like a USB C headphone option, the ANC is great but lacks scaling, it feels cheap for its price, the hinges feel fragile and they have shallow cups that rub on your ears.
It sums up as these are great, but not that great. If you buy a pair, it will leave you wanting more out of your expensive headphones.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great Gift
on February 5, 2026
Posted by: Jes
from Van
My boyfriend loves them and the headphones are practically a part of him now.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Cancelation de bruit
on January 24, 2026
Posted by: Mario
from Montréal
Je travail souvent dans des restaurants et la suppression de bruit est etonante
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Sony headphones amazing
on January 23, 2026
Posted by: Ben
from Alberta
Definitely worth the price, comfortable and not too chunky, great sound quality and super easy to use.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good upgrade from WH-1000XM4; LDAC needs work
on January 15, 2026
Posted by: Jayd
from Edmonton
ANC and sound quality great: however when listening to music with the LDAC at high quality, 32bits, 98Khz it stuffers during high quality music playback and you have to downsize the quality down from high a little bit.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Outstanding ANC & Sound
on January 6, 2026
Posted by: Arni
from Fredericton, NB
These replace my MX5s, which were stolen. The MX5s were outstanding but my one critique would be comfort - my son's BOSE QC Ultra were more comfortable. The MX6s have improved the comfort and the sound and ANC are gold standard, in my opinion.
Nitpicky comment, I like the BOSE compact carrying case as it takes up less room in a backpack, but that is small potatoes.
In summary, worth the steep price, Phenomenal product.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great product!
on December 29, 2025
Posted by: Parish
from Montreal
Great sound quality and noise cancellation!
I was affraid it woulnd’t work well because I wear glasses but work fine anyway.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Overpriced and uncomfortable
on December 26, 2025
Posted by: Rob
from Toronto
500$ for these is way too much. Too base heavy in their sound and they cheap as hell in terms of durability I do NOT hold out much hope for these. Not to mention after 30 min of wearing they really REALLLY hurt my right ear. That probably why the aftermarket for replacement ear pads is so huge for these, It must be a driver or something behind the ear pad that is poking out. For 500$ Sony should have done a better job on the comfort aspect. The fit and finish is ok but like I said pretty cheap. The only place these headphones shine is noise cancellation which is pretty good. I am seriously considering taking these back, they are at best worth may 250-300$ certainly not 500, and after the amazing XM400 these are a HUGE let down. I read a lot of reviews and watched a lot of review videos and I am forced to conclude that the reviewers were getting a kickback, whcih is a little sad for the consumer. Do yourself a favor and wait until these drop to half price because they will once they have been out for about a year.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca