Customer reviews from bestbuy-ca
JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Average customer rating
3.5 out of 5
3.5
(24 Reviews)
Open Ratings Snapshot
Rating breakdown 24 reviews
5 Stars
12
4 Stars
2
3 Stars
1
2 Stars
4
1 Star
5
58%of customers recommend this product. 
(
14 out of 24
)
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Customer Reviews for JBL - Refurbished Excellent - Vibe Beam True Wireless Earbuds - 2023 - Black
Customer Rating
4 out of 5
4
Good
on December 28, 2024
Posted by: TJ
from Waterloo
Good and affordable. Can be used for calls and listening music.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Satisfied
on January 3, 2025
Posted by: JM
from Saskatchewan
Easily connects to my phone, good sound and comfortable
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
My favourite Earbuds
on January 12, 2025
Posted by: Tristen
from Saskatoon
I’ve purchased 3 different types of wireless earbuds and these are by far the best. Good sound. No crazy bass or anything. You’re not getting that for 100 dollars. However these have been reliable, hold good charge (earbuds and charging case), and have fine sound quality. I’ve purchased Bose wireless earbuds for much more and they were significantly worse sound quality and reliability (constant issues with Bluetooth connection). I’ve also purchase Skullcandy wireless earbuds that worked for a day and had poor poor sound quality. My first pair of these jbl earbuds I put through the wash and next day I went and purchased the exact same product!
TLDR: Great product for the value
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Nothing seems to break them
on February 5, 2025
Posted by: Anna
from Canada
These are so amazingly sturdy. Once, I dropped one of the earbuds in the stream while the music was playing. I was confident that it would break since it was working while in the water. no. this did not happen. put it in rice for a day, and it kept working.
And yesterday, I washed one (the same one actually) in the washing machine. Discovered it in the pocket of my jacket and was confident it would not work. This time did not bother with rice because it did not seem reasonable that it could make it, but it did. Both still work as new. I have never written a review, but the fact that this earbud keeps working has blown my mind.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Amazing Headphones
on July 20, 2025
Posted by: User
from Fredericton, NB
They accidentally went through the washer twice and the dryer once, but they survived and are still working well.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Not good, no support
on August 19, 2025
Posted by: Kris
from Brampton
Frequently cuts out and shuts down in the middle of meetings when used with an HP (work issued) laptop.
They work when paired with a Nintendo Switch, but struggle with the laptop, especially when using the microphone and the speakers simultaneously. They are not good, do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great deal
on August 28, 2025
Posted by: BRG
from Alberta
Great deal, they fit nice but aren't in the way, they sound good with decent bass and good noise canceling, touch features are easy and the battery life is great so far.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Entry level performance
on August 29, 2025
Posted by: Lawndart77
from BC
I bought these as I was replacing bose earbuds but didn't want to spend as much so new audio quality would not be as good.
For music these are okay producing an ok sound not too "basey" and not too hollow.
How ever for voices like in podcasts these couldn't be worse extremely Hollow sound .
Other complaints are I bought these as I have jbl muffs but cannot get the app to recognize this second pair at all. And finally the biggest issue I have is the design for fit . They dont, I have used all 3 sizes of silicone tips and none work well enough to tie my shoes quickly. The charging case is also not built well as far as getting buds in and out easily.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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