Customer reviews from netgear.com
NETGEAR - Orbi 770 Series BE11000 Tri-Band Mesh Wi-Fi 7 System (2-pack) - White
Average customer rating
4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
51
4 Stars
10
3 Stars
6
2 Stars
4
1 Star
12
75%of customers recommend this product.
(
50 out of
67)
Customer Reviews for NETGEAR - Orbi 770 Series BE11000 Tri-Band Mesh Wi-Fi 7 System (2-pack) - White
Posted by: Ways
Verified Purchase:Yes
Terrible. Can't login into my own router due to the way Netgear makes you set up accounts. Returning it asap
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, October 10, 2025
Hi Ways,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with logging in to your Orbi Router and are planning to return it. When experiencing an issue with connecting to your RBE773 Router using a Web Browser to connect to orbilogin.com which does not require a NETGEAR account, we recommend visiting the following troubleshooting pages with guided instructions: https://kb.netgear.com/31142/Why-can-t-I-access-orbilogin-com-or-orbilogin-net, as well as: https://www.netgear.com/home/services/orbilogin/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with logging in to your Orbi Router and are planning to return it. When experiencing an issue with connecting to your RBE773 Router using a Web Browser to connect to orbilogin.com which does not require a NETGEAR account, we recommend visiting the following troubleshooting pages with guided instructions: https://kb.netgear.com/31142/Why-can-t-I-access-orbilogin-com-or-orbilogin-net, as well as: https://www.netgear.com/home/services/orbilogin/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: WillRun4Food
Verified Purchase:Yes
Since we have installed these, we have not dropped our internet. Everything goes more quickly and is so stable!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: LBlue
Verified Purchase:Yes
Easily provides great wireless to my 4400 sq ft. home. No issues at all.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Bad Human
Verified Purchase:Yes
Great product, install would have went better except for the human error: me. I should have let it do its updates before forcing it through the install. Once it got done updating the install was simple.
Written by a customer while visiting netgear.com
Posted by: veacomp
Verified Purchase:Yes
Replaced a WiFi 5 mesh system with the 2 node 770. Love the 2.5 gbps ports, the separate IOT network and that it can do wired backhaul. Even with the most current firmware, the wireless consistency is not as reliable as the older system. Super fast for sure but a bit flakey. Hopefully that will get better over time. The Orbi app is not great. Regularly shows items as on CAT5 that are not and the UI in the app changes without reason. Not sure if I was part of some flight/test but not a consistent experience.
Response from netgear.comBy NETGEAR Team, January 28, 2025
Hi veacomp,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE772. Many factors can affect the performance of your router, mesh WiFi system, or extender. If your WiFi performance seems inconsistent, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We would like to follow up with you regarding the consistency of your RBE772 WiFi Network as well as learn more about the issue you are experiencing with the Orbi App. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE772. Many factors can affect the performance of your router, mesh WiFi system, or extender. If your WiFi performance seems inconsistent, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
We would like to follow up with you regarding the consistency of your RBE772 WiFi Network as well as learn more about the issue you are experiencing with the Orbi App. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Not worth it
on June 6, 2025
Posted by: eferr
Had this up for a few days and the first day I worked from home, devices just started disconnected the network crashed 4 times within 2 hours. Just unacceptable and returned the product immediately.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, June 6, 2025
Hi eferr,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your devices disconnecting from your RBE772 and have already returned it. When experiencing an issue with devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RBE772 Router and Satellite are on the latest firmware v10.5.18.3 to ensure connection stability: https://kb.netgear.com/000066615/RBE771-RBE770-Firmware-Version-10-5-18-3.
If you decide to repurchase the RBE772 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your devices disconnecting from your RBE772 and have already returned it. When experiencing an issue with devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
We also recommend ensuring your RBE772 Router and Satellite are on the latest firmware v10.5.18.3 to ensure connection stability: https://kb.netgear.com/000066615/RBE771-RBE770-Firmware-Version-10-5-18-3.
If you decide to repurchase the RBE772 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: MarkL
Verified Purchase:Yes
So far really happy, everything works nice and fast with great coverage of my home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: HSR_
Verified Purchase:Yes
Excellent for wifi 6E devices, wifi speed increased from ~850mb to almost 1,300 mb. Not quite as fast as my RBK850 for wifi 6 devices, losing 100mb of speed on my Apple TV's. But they (wifi 6) will soon be legacy devices. Occasionally gets confused and can't find other connected devices for airplay, necessitating a router reboot. I assume that will be corrected over time as the product was just released, and Netgear is good at remediation. Excellent way to get a jump on wifi7, at an affordable price.
I would recommend this to a friend!
Response from netgear.comBy NETGEAR Team, August 26, 2024
Hi HSR_,
Thank you for your review and valuable feedback. We would like an opportunity to further improve your experience with your RBE772. When experiencing an issue with your connected devices, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your Router and Satellite are on the latest firmware, v10.5.8.1: https://kb.netgear.com/000066319/RBE771-RBE770-Firmware-Version-10-5-8-1.
We would like to look further into the issue with the speed issue on your Apple TV and connected Airplay devices that you are experiencing. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to further improve your experience with your RBE772. When experiencing an issue with your connected devices, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
We also recommend ensuring your Router and Satellite are on the latest firmware, v10.5.8.1: https://kb.netgear.com/000066319/RBE771-RBE770-Firmware-Version-10-5-8-1.
We would like to look further into the issue with the speed issue on your Apple TV and connected Airplay devices that you are experiencing. Please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com