Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
1,964
4 Stars
362
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Great service
on February 3, 2023
Posted by: Gram 1367
from Quakertown Pa
This is my second Room for the living room an d highly recommend it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roko
on January 30, 2024
Posted by: Cindy burns
from Alpena, MI
I'm 67 and love the old TV shows I'm totally impressed I like not having a cable bill every month. I'm on a fixed income and still enjoying what I like. I've told my friends about it and how easy-to-use I can't tell you how happy I was to find out about ruko
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Half the time it needs to be unplugged
on August 21, 2022
Posted by: Emily
Constantly have to unplug to reset it. You get what you pay for.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Bought two.we love it.
on January 29, 2024
Posted by: Bloomer45
from Clearfield Pennsylvania
Bought one for my non smart tv.easy to hook up.We now have 3 roku tv sets.the other two had roku built in.our other tv is an android the roku give more apps and options..the second roku express gave to my sister in law for christmas.I set it up for her.she had been without tv for months since she could not afford dish anymore.she flips over it.made her happy.we are very pleased with this device.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Best streaming device around!
on July 22, 2021
Posted by: Deathkinko
from Idaho
This is my 2nd Roku. Cut out my cable bill, and never looked back!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
love it
on June 23, 2023
Posted by: Rosa0715
from Cabo Rojo, PR.
I recomend it,I been using Roku since 2013 I have made updates before and this is the best update because you can control the volumem of the tv and the of and on.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
problem and no way to contact customer service
on May 16, 2022
Posted by: macs
from virginia
I bought the express 4K+ and set it up on my non smart tv without a problem. Turned it on the next day and all I got was no signal with no Roku screen at all. Unable to find anything in the blog or support page about this issue. connected to another tv with same issue.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, June 1, 2022
Hi there, thanks for reaching out. It sounds like your player is having trouble communicating to your TV, and we're here to help!
Try to unplug all cords and re-plug everything back into place. Be sure that you're pressing firmly to secure each fastener.
Once this is complete, check to see if your Roku powers on. To do so, press the power button on your remote to wake the TV and then the home button to wake the Roku. You'll want to look for a red or white light on the front of your Roku player.
If the light turns on, that means everything is securely fastened. The Roku should automatically connect to your HDMI source and appear on your screen. But if you TV still says, "no signal", try some of the resolutions within this Community article: https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/HDMI-port-my-Roku-is-connected-to-has-no-signal/td-p/530307.
If there is no light on the front of your player, that means that your Roku is not turning on. You'll want to visit this FAQ article for more troubleshooting assistance: https://support.roku.com/article/219327988.
We hope this helps to get you up and streaming soon!
Roku Customer Advocate
Try to unplug all cords and re-plug everything back into place. Be sure that you're pressing firmly to secure each fastener.
Once this is complete, check to see if your Roku powers on. To do so, press the power button on your remote to wake the TV and then the home button to wake the Roku. You'll want to look for a red or white light on the front of your Roku player.
If the light turns on, that means everything is securely fastened. The Roku should automatically connect to your HDMI source and appear on your screen. But if you TV still says, "no signal", try some of the resolutions within this Community article: https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/HDMI-port-my-Roku-is-connected-to-has-no-signal/td-p/530307.
If there is no light on the front of your player, that means that your Roku is not turning on. You'll want to visit this FAQ article for more troubleshooting assistance: https://support.roku.com/article/219327988.
We hope this helps to get you up and streaming soon!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Pressing OK button made the unplug issue go away
on January 3, 2022
Posted by: br549
from Spokane WA
Almost returned this Express 4K+ it because I had to unplug and then replug power to get it to come on an older Sharp TV. I tested it on another TV and it worked fine. It's back on the Sharp and found that all I have to do is press the OK (enter) button and it comes right on. Also bought a Steaming Stick 4K and a Streaming Stick + for other TV's and they are great. Really like that Roku Channel.
I would recommend this to a friend!
Written by a customer while visiting roku.com