Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,651 Reviews)
Rating breakdown 2,651 reviews
5 Stars
1,970
4 Stars
363
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Love the Roku
on July 11, 2024
Posted by: Klewis
from Somerset Ma
I brought it a month ago, I have 7 TV’s I got one for each tv and love it! Best thing I did !
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Preferred over others
on July 11, 2024
Posted by: Sactwngrizz
from Sacramento
I've had Roku now for a few years, I used to have a streaming box that was so unreliable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love my Rokus
on July 12, 2024
Posted by: Vic76
from Greenwood, AR
I totally love both my Rokus because I can use each one, separate rooms/TVs, to control on/off of TV and the volume of each TV with just the Roku remote and don’t need the TV remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on July 12, 2024
Posted by: Memphis
from Va
Good reliable product, right out of the box. No issues.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great device
on July 12, 2024
Posted by: Shell
from Montana
I got this device shortly after getting home internet so I am new ro streaming services. The roku device was super easy to connect anyone can do it. Immediately I was able to connect to streaming services and add additional apps to Roku. I haven't had any problems it works great and opened up a new world to fun series and movies I wouldn't otherwise be able to see. I will be cutting my satellite service and save some money.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Bad remote
on July 12, 2024
Posted by: Brian
from Concord New Hampshire
My remote started to leak and then it stopped working!
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 7, 2024
Hi Brian, if you haven't already, please contact our support team at support.roku.com. In the meantime, please carefully and safely remove the batteries from the remote.
Thanks for your feedback, and we’re here to help!
Roku Customer Advocate
Thanks for your feedback, and we’re here to help!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
So far so good
on July 12, 2024
Posted by: Lenny
from Long Island, NY
I bought this to replace a Roku stick that only lasted 2 years
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Great potential, poor management and worse program
on July 12, 2024
Posted by: Evc1861
from St. Louis, Mo
Had the product for some time. The more I used it and dealt with Roku staff the more I realized how totally fragmented the organization is. The hardware seems to be ok. Unfortunately the operating instructions have no relationship to the actual product. Worse is the fact that the "help" staff is not familiar with either the product or its fundamental operation. The absolute nadir though is the video instructions that came with the product. Beautifully produced, intelligently conceived and constructed. Unfortunately the information provided is not related to the product.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com