Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,651 Reviews)
Rating breakdown 2,651 reviews
5 Stars
1,970
4 Stars
363
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
Lots to learn
on July 5, 2024
Posted by: Janeg
from Alameda, CA
The transition from traditional cable to Roku was challenging and we could have used more instructions. But it saves us a lot of money.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 31, 2024
Hello there! Thank you for choosing our Roku products. You’ve made a good decision by "Cutting the Cord" and replacing your cable service with a few video streaming subscriptions. Did you know that you can easily access your favorite channels by filtering your channel guide? To do this, open the Channel Options Menu, then go to Filter and choose from All channels, Recents, or Favorites. Find more options to manage your channels at this link: https://support.roku.com/article/4420557730839. If you already have a subscription with another streaming platform, you can access their application by adding their App on your Roku TV/device. Just follow these steps: Press Home>Search>Type the Channel Name>Select Channel> Add Channel. We hope this will help you, and your feedback is very important to us.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great device in small package
on July 5, 2024
Posted by: cssp1000
from Tampa Bay, FL
We purchased the Express 4K+ due to having a much older Roku TV for our bedroom that ran slow. We wanted to stick with Roku because we love the operating system/home screen compared to many of the other popular competitors. The new remote turns the older TV on & we set up the TV to pull up the HDMI the unit was plugged into. Everything works smoothly, no stuttering, delays or the TV shutting off now. The picture is sharp and you forget you have the Express hooked up to the TV. Although we use ours in the bedroom, this could easily be used for a TV in the main living area. Works great and highly recommend!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
easy to use
on July 5, 2024
Posted by: bucksnbarks
from sebastopol
thought it would be hard to use it wasnt , my daughter had one and got one for me
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Roku is a pain to operate w/ "Smart TVs"
on July 5, 2024
Posted by: Fedup
from California
We are CONSTANTLY being required to login to apps again and again. Our TVs just lose contact with ROKU and we can't reconnect
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 31, 2024
Hi Fedup, this sounds unusual, and we're here to help. Have you tried checking your account to see if your device is connected to the same account? Do you have a subscription to the channels using the Roku account? To check, please try logging in to your Roku account at my.roku.com. You can also visit us online at support.roku.com/contactus. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Way better
on July 6, 2024
Posted by: JSVenning
from Livingston Texas
We got anothertv another tv so I got the updated Roku for it. BIg difference, much better.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Haven't had a chance to ho thru it all and underst
on July 6, 2024
Posted by: Jackie
from Sandusky, ohio
Bought it a month or so ago,haven't really grap all in.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 31, 2024
Hey Jackie, thanks for your feedback. This is not the experience we want our customers to have. We recommend visiting the following link to learn more about how to use your Roku device: https://support.roku.com/article/360063908513. For additional inquiries, please contact us at support.roku.com/contactus. We’re always happy to help. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Love Roku Hate firestick
on July 9, 2024
Posted by: Gypsy
from Illinois
Much more user friendly than anything else I've seen out there. And unlike apple who over Charges and under produces, roku is fairly priced and also still easy to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to Use
on July 10, 2024
Posted by: ndixiez2
from Acworth, Georgia
I have been very happy with my purchase. Easy to set up and use!!
I would recommend this to a friend!
Written by a customer while visiting roku.com