Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
1,964
4 Stars
362
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Features my old device lacked
on January 23, 2024
Posted by: Debm
from San Francisco bay area
I like that it includes a volume control, a power switch and audio control.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
XMAS ROKU GIFT
on January 24, 2024
Posted by: ORION SLED 24in HDTV
from San Jose, CA
MY Pastor and her husband asked me what I wanted for Christmas this year and I had been without TV in my apartment for six months, So I told them I would like the "ROKU Express 4K+"😁and I have not stopped watching it except to sleep.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent with so many channels
on January 24, 2024
Posted by: Jeremy
from NYC
I have been using Roku products for years and never had an issue until a little over a month ago with a new device I had bought. I contacted Roku and they replaced it with a new device which has not given me any issues. I love Roku and the fact that it can turn any old TV into a smart TV, and even if your TV is a smart TV, you get additional free channels. I would definitely recommend their products
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Voice search
on January 24, 2024
Posted by: Glenda
from Arkansas
Love the voice search feature. Don't like having to type in to look for a program or movie
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
This is the third time I've replaced a Roku device
on February 1, 2024
Posted by: Val L
It just stops connecting with the remote or the remote just starts doing weird stuff....such as I press the button to increase the volume and it just keeps increasing even though I only pressed it once.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, August 30, 2024
Hi there, thanks for letting us know about this matter. We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! -Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on March 1, 2024
Posted by: Jeffro67
from Aurora Illinois
Like the Roku Express 4k.
The remote control volume controls stopped working after a month
The remote control volume controls stopped working after a month
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Lackluster performance
on April 12, 2024
Posted by: Paul M
from New England
I bought this device not knowing any better. I have to constantly reboot, login reset the thing when using my television. I am really frustrated to use it. I am going to be more selective on my next purchase of a streaming device, I certainly would not buy this piece of garbage again.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, August 30, 2024
Hello, Paul M. We appreciate your patience and apologize for the inconvenience. We’re here to help. An excellent place to start is with the power supply. If you currently use the TV USB port, use a power adapter on the wall. (Any 5volt, 1amp cell phone charging adapter should work.) If you currently use a power adapter at the wall, swap it out with another one and see if that resolves the issue. Also, restart your device by going to Settings > System > System restart. If the problem persists, please visit us online at support.roku.com/contactus to connect with an agent who can assist you in troubleshooting this. Your feedback is very important to us, and we’re eager to help. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
simple remote does not have useless buttons
on April 18, 2024
Posted by: april
from conway s c
i wouldnt have any other device. when my bedroom tv died , i bought a ROKU T V
I would recommend this to a friend!
Written by a customer while visiting roku.com