Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5 out of 5
4.5
(2,651 Reviews)
Open Ratings Snapshot
Rating breakdown 2,651 reviews
5 Stars
1,970
4 Stars
363
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product. 
(
1,538 out of 1,768
)
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Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
1 out of 5
1
Connection
on June 6, 2024
Posted by: Happyfish 22
from Florida
I’m constantly losing the remote connection and there’s no easy way to fix it. At this point I’m using the tv remote for volume and turning it on and off. The o those 2 Rokus same thing. They worked good at first but a year later not good.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku 4K streaming
on June 6, 2024
Posted by: Smartcatz
from Westland, MI
I bought Roku because I already had one from 3 yrs ago. I like the way it works and is easy to figure out. I got rid of my digital converters and use cable streaming instead.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Not so great features
on June 7, 2024
Posted by: AJ68
from South Dakota
I bought this a month ago after my Roku Ultra purchase approx 6 to 8 months ago went bad and so far neither have been satisfactory.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Mute control
on June 7, 2024
Posted by: Jerry8643
from Prescott, az
Nice item. Mute control should be relocated to opposite side
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
So far I like it. But I'm disappointed not getting
on June 7, 2024
Posted by: Vicki Aucutt
from Oconomowoc
Why am I not getting local stations? And the movies are so old too.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
It’s okay.
on June 9, 2024
Posted by: Rd55
It’s annoying that the device will not fully power off using the power button on the remote, requiring me to unplug it from the electrical outlet.
It stinks that the device is incapable of syncing with my older Samsung tv and thus not enabling me to use the volume controls on the Roku remote.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use
on June 10, 2024
Posted by: Roz and AJ
from Prescott, Arizona
We bought this a few months ago and setup was difficult versus the one we had previously. The picture is beautiful and the choices are much better than our previous one. We have only one problem with this ROKU stick and that is trying to raise or lower the sound is extremely difficult to do. We put the hand held controller facing the light and press the sound button up or down and can press the button for the sound controller till our thumbs hurt and the sound won’t change. I have gone to settings and reset the sound bar it says everything is working well but we still can’t get the sound to move higher or lower and it is very frustrating. Other wise it works well.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Everything I Need
on June 10, 2024
Posted by: Cupito
from Houston
Does everything I expected it to do when I want it to do it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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