Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,651 Reviews)
Rating breakdown 2,651 reviews
5 Stars
1,970
4 Stars
363
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
hooray, no Disney and google being forced upon us
on May 11, 2024
Posted by: watcher
from Detroit
I have many Roku's in my home the only one I can recommend. the home screen navigates easy and smooth, no Disney or google bogging it down. only down side is that I have bought 2 to replace others in my house because of remote control failures.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
on May 17, 2024
Posted by: Timothy
from Mckeesport, PA.
The Roku device will not pair with mu Samsung TV properly the volume control
does not work.
does not work.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
on May 21, 2024
Posted by: Kelsey
from Lynn mass
Just wish the remote was bigger for older people I love my Roku tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Instant access
on May 21, 2024
Posted by: KelyE
from Michigan
I bought this a month ago...life changing from dish network!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Awesome easily viewed
on May 22, 2024
Posted by: Leigh
from JaxFL
I bought this for a second time and love the speak into improvement made to it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
A little disappointed
on May 22, 2024
Posted by: Paul
from South West Virginia
Everything works as expected except the fact that there is no headphone jack on remote. I have 3 Rokus My first one, bought last year is rechargeable and has headphone jack. Looks like Roku has joined the corporate cheap and chinch sect in business practices.
Written by a customer while visiting roku.com
Customer Rating
5
on May 22, 2024
Posted by: Anonymous
from Mansfield Ohio
I bought this about 2 months ago and I really enjoy it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on May 22, 2024
Posted by: J Henry
from Lebanon, TN
I’ve done everything I can do and the remote doesn’t connect 90% of the time. I’ve pressed the reset button the back and it still won’t connect. I have to take the batteries out every time and put them back in to get it to work. This is happening on the two new remotes I purchased. Very annoying
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 17, 2024
Hi Henry, we appreciate you sending us a review of your experience! Have you tried contacting Roku support? We want to help you. Have you tried checking the latest software update? To check, please go to Settings > System > Software update. You can also refer to this link on https://support.roku.com/article/21303049528855. We encourage you to use the Roku app. This is also a reliable source for navigating your Roku. If the issue persists, you can contact Roku support online at http://support.roku.com/contactus to connect with an agent who can assist you. Your feedback is very important to us, and we’re eager to help. Happy Streaming! -Roku Customer Advocate
Written by a customer while visiting roku.com