Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
1,964
4 Stars
362
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
works great
on August 29, 2025
Posted by: frank s
Finally got this hooked up and it works perfect (with a little bit of help from our cable guy).
Written by a customer while visiting roku.com
Customer Rating
5
Enjoy
on August 30, 2025
Posted by: Ronald T
Enjoy the flexibility of roku and being able to watch tubi and pluto without having to pay. Also enjoy being able to watch a series.
Written by a customer while visiting roku.com
Customer Rating
5
Great features! Love the remote!
on May 28, 2021
Posted by: Gudisda11
from Baltimore, MD
I pre-ordered this in April for a May delivery. The Roku Xpress I’ll ordered in July 2019 ran out of space very quickly. I could not stream YouTube, and I could not stream something on Prime if I had the Netflix app up also. In other words, I had to uninstall Netflix if I wanted to watch Prime and vice versa. My new Roku device is wonderful. I can stream all three of those big channels and not run out of space.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
I like the features
on May 29, 2021
Posted by: sherry
from Helena, Montana
I wish that I had bought this product sooner. The features included are nice.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on May 29, 2021
Posted by: John 1948
from Ar
I am happy with it and would recommend it unless you have a roku tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features! Easy to setup and use!
on May 29, 2021
Posted by: SandyD
from Louisiana
I bought this a few weeks ago and I am already loving it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Product
on June 6, 2021
Posted by: marta128
from Chandler, AZ
Great features. It is a big upgrade from the Roku stick I had previously. The stick stopped working and I needed a new one. Love the Roku Express 4K+ so far.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Black screens
on June 15, 2021
Posted by: Blackness
from Cleveland, Ohio
I bought this device and when I began watching Netflix a message appeared saying the HDMI cord is not recognized that was my first warning, then a week later every streaming channel I went into and tried to play anything I would get total blackness, but the sound was there. I unhooked it and went back to using my old Roku device.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, June 21, 2021
Hi Angela, thanks for taking a moment to share your feedback with us. We'd like to learn more about the playback experience that you mentioned as this is not considered normal behavior.
A senior support agent will be contacting you directly—we'll need to troubleshoot this with you so that we can further assist. Please check your email inbox for further instructions.
Thank you!
Roku Customer Advocate
A senior support agent will be contacting you directly—we'll need to troubleshoot this with you so that we can further assist. Please check your email inbox for further instructions.
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com