Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
1,964
4 Stars
362
3 Stars
129
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
Roku
on July 27, 2024
Posted by: Terry
from St. Louis
We like the Roku, but we go thru batteries at least 2 to 3 times a month. And we have 5 Roku's. Wish they could fix this problem.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, September 30, 2024
Hello Terry, thanks for taking the time to share. Roku remotes are designed to go the distance, but there are a few things that will drain a remote a bit faster: Congested Wi-Fi network around the device or viewing lots of short-form content, like YouTube, where a streamer could go through a few hundred button presses in an hour. By the way, we offer the Voice Remote Pro, a rechargeable remote with private listening, voice search, and voice commands, two programmable shortcut buttons, and a lost remote finder. With it, you'll never buy a pack of batteries again. You can also use our Roku Mobile app. It's a free application for iOS and Android devices where you can't only launch channels, navigate the Roku interface, and search and issue commands with your voice, you can also share personal photos and videos on your TV, listen privately with your headphones, and more. More information about it can be found at https://support.roku.com/article/217288467. If the issue persists, contact us at https://support.roku.com/contactus for further assistance.
Thanks again, and Happy Streaming! Roku Customer Advocate
Thanks again, and Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Excellent product
on August 29, 2024
Posted by: Lorie
I have been using Tiki products for a few years now. I bout this one a few months ago. I love this one. The microphone feature makes things so much easier for me. Trying to type out what I'm searching for takes too much timw.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Comes back on
on September 10, 2024
Posted by: Kcbap
from Colleyville, Tx
When I turn the express 4K+ Roku off it comes back on. Not easy to get at support for correcting the issue. The adhesive idea leaves residue on whatever you attach the HDMI box too. Kind of a crappy way to secure the hdmi box
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, October 15, 2024
Hi there! Thanks for taking a moment to share your experience with your Roku. No worries! We're here to help.
If your Roku Express 4K+ streaming player turns back on after you turn it off, it might be because it's connected to your TV's USB port. Most Roku streaming players connected to a TV's USB port will lose power and require a "boot-up" when the TV turns on from standby mode. To avoid this, you can connect your Roku streaming player to a wall power outlet. You may also try to use a new power cable if you have available. If the issue persists, contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
If your Roku Express 4K+ streaming player turns back on after you turn it off, it might be because it's connected to your TV's USB port. Most Roku streaming players connected to a TV's USB port will lose power and require a "boot-up" when the TV turns on from standby mode. To avoid this, you can connect your Roku streaming player to a wall power outlet. You may also try to use a new power cable if you have available. If the issue persists, contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on September 11, 2024
Posted by: Hambone
from Columbia, SC
Wish it had everything for the sport channels.....
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Way better than Fire Tv’s
on December 28, 2024
Posted by: James A
Roku 4K+ does what it says it will do, and does it well.
It works great, quick response to remote control buttons, loads quick, retains passwords for other streaming services securely.
AND……!!!!!
Does not cut my TV on and off unexpectedly like the Fire TV, or FIRE STICKS do…
This is probably more a FIRE HATER comment than a ROKU lover, but I do love my Roku.
Written by a customer while visiting roku.com
Customer Rating
5
Fast
on May 12, 2025
Posted by: Susan D
I thought my TV was broken, until I decided to get a new ROKU. This one is better because I can give it commands by talking.
So far, so good.
Written by a customer while visiting roku.com
Customer Rating
5
Very good product
on May 19, 2025
Posted by: Henry C
Plays well, no problem so far. My TV unit looks great 👍👍👍👍👍
Written by a customer while visiting roku.com
Customer Rating
5
Works great!
on May 19, 2025
Posted by: Darla W
My new Roku stick works great and the the new remote interfaces with my older smart TV without a hitch!
Written by a customer while visiting roku.com