Kettle is easy to use with good and clean water boiling
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
4
great water boiler with one defect
on December 29, 2025
Posted by: Dawnie926
from WA
Gender:Female
THE most used appliance in my kitchen by far. I love it so much, allowing me to drink warm water 24/7 on demand. Boils fast and keeps water hot with no issues for as long as you want.
The only problem I ran into so far is the hand pressure pump no longer works as well, and only pumps a tiny drop of water sometimes. I try different techniques, waiting for it to return, not waiting, pressing really soft and slow, pressing hard and slow, pressing fast (I don't recommend this one, I think this made it worse permanently). I wish there was a way to replace whatever mechanism it is. I think if you're looking for a water boiler maybe look at a higher grade one so you don't have to ladle your hot water eventually, because that's where I am headed.
I would recommend this to a friend!
Response from zojirushi.comBy mm, cs, January 5, 2026
Thank you for your review. Would you mind reaching out to our customer service team to troubleshoot? It seems like an issue with the bellows unit in the lid. They can be reached at support@zojirushi.com or by phone at 1-800-733-6270, thank you!
Written by a customer while visiting zojirushi.com