Love this water boiler. We plug it in at night and water is boiling hot for next morning. My wife uses it every day for her tea. We used it at a family party to make tea.
THE most used appliance in my kitchen by far. I love it so much, allowing me to drink warm water 24/7 on demand. Boils fast and keeps water hot with no issues for as long as you want.
The only problem I ran into so far is the hand pressure pump no longer works as well, and only pumps a tiny drop of water sometimes. I try different techniques, waiting for it to return, not waiting, pressing really soft and slow, pressing hard and slow, pressing fast (I don't recommend this one, I think this made it worse permanently). I wish there was a way to replace whatever mechanism it is. I think if you're looking for a water boiler maybe look at a higher grade one so you don't have to ladle your hot water eventually, because that's where I am headed.
I would recommend this to a friend!
Response from zojirushi.comBy mm, cs, January 5, 2026
Thank you for your review. Would you mind reaching out to our customer service team to troubleshoot? It seems like an issue with the bellows unit in the lid. They can be reached at support@zojirushi.com or by phone at 1-800-733-6270, thank you!
I love my new water boiler. Just like my one from childhood. I like the larger size. I'm a one-person household and in the evenings probably sip on 3 large mugs of hot water, and if I had the smaller one, I'd be refilling it way more often. The size is similar to other standard water boilers of this kind (not unusually large, imo). I refill probably every 2-3 days. No frills. But, you have to like the pumping dispense system. I like that I'm not looking at a bunch of buttons. I don't think I'd like the pump if I had joint pain.