Customer reviews from lg.com
LG - XBOOM Go XG5 Portable Bluetooth Speaker - Black
Average customer rating
4.7
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
22
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for LG - XBOOM Go XG5 Portable Bluetooth Speaker - Black
Customer Rating
5
Great Sound!
on February 26, 2024
Posted by: DarrenD808
from Honolulu Hawaii
[This review was collected as part of a promotion.] I’m very pleased with the sound of the speaker, I like to listen in sound boost mode. It was easy to pair with my iPad and phone.
Pros: Quality, battery, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 28, 2026
Hi Darren, we understand and appreciate you sharing your experience with your LG XG5QBK Portable Bluetooth Speaker. It’s great to hear how much you’re enjoying the sound quality — Sound Boost mode really does open things up and make everything feel fuller. We’re also glad pairing was quick and easy with both your iPad and phone, just the way it should be.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Very difficult to use 3.5mm ask computer speaker
on January 22, 2024
Posted by: Choi
Bought this to use as a computer speaker connecting to 3.5mm, everytime i have to turn on the speaker. It does not auto turn on. After i connect to Bluetooth, the only way to connect back to 3.5mm is the unplug and plug in again. There’s no way to easily switch between bluetooth and 3.5mm.
Response from lg.comBy LG, June 11, 2024
Hello there. Thank you for sharing your experience with us. We understand that the XG5QBK hasn't met your expectations regarding the connectivity issues with 3.5mm and Bluetooth. A possible troubleshooting step you can try is to reset the speaker by turning it off and then back on after a few seconds.
For the supported link on this: https://www.lg.com/au/support/product-help/CT32011523-20153197504746
Your feedback is valuable, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport so we can explore possible solutions. Our team will be more than happy to discuss your concerns and provide assistance. We appreciate your patience. —Renzo
For the supported link on this: https://www.lg.com/au/support/product-help/CT32011523-20153197504746
Your feedback is valuable, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport so we can explore possible solutions. Our team will be more than happy to discuss your concerns and provide assistance. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com
Posted by: FST0P
from Clermont, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used this only three times since purchased. Each time there is no distortion, the base is perfect and all with lower or higher volume. A great sounding speaker.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, September 29, 2025
Hey there! It sounds like you’ve found the perfect LG speaker for your listening experience! 🎶 The clarity and bass performance really make a difference, don’t they? Keep enjoying those amazing tunes at any volume! 🎧
We are here in case of any questions or concerns @LGUSSupport. ~Kimmy
We are here in case of any questions or concerns @LGUSSupport. ~Kimmy
Written by a customer while visiting lg.com
Posted by: KTraver
from Knoxville, TN
Verified Purchase:Yes
I bought this just a couple of weeks and it’s arguably one of tnr best speakers I’ve owned. Definitely love the durability.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Mood lighting
on August 16, 2023
Posted by: Shamil
from Baku Azerbaijan
[This review was collected as part of a promotion.] After 20 days of use, I realized that it is an ideal product, I use it comfortably even in the swimming pool
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DCYVP
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this speaker for my family trips and let me tell you that was the best idea ever.
The sound is quality is great and clear. This speaker reaches a very high and amizing volume. Very easy to use from the app. We love you can change the lighting depending on the mood and ambiance.
Small, resistant, portable, powerful and fun device.
Highly recommend the LG XG5 Xboom Go portable speaker.
The sound is quality is great and clear. This speaker reaches a very high and amizing volume. Very easy to use from the app. We love you can change the lighting depending on the mood and ambiance.
Small, resistant, portable, powerful and fun device.
Highly recommend the LG XG5 Xboom Go portable speaker.
Written by a customer while visiting The Insiders
Customer Rating
5
Better sound than similarly sized competitors
on December 9, 2022
Posted by: Anonymous
from Cromwell
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My problem with most portable speakers is the lack of bass which is inherently due to their design. I'd rather have a slightly larger speaker if it means better bass and the XG5 is better for it. The oversound soundscape is very good especially with the enhanced sound button on the unit.
Setting up bluetooth was fast and the app to control the lighting is easy to use. The battery is sufficient for its size and can last even longer if you turn off the lighting which is a big benefit to me. Since its usb c, you can charge it with your phone charger too.
Written by a customer while visiting The Insiders
Posted by: Nitroact
from Schenectady
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The LG XG5 Xboom Go portable speaker is so nice and compact. I have the speaker connected to my UltraGear monitor that accentuates it so well. For a compact speaker like this it packs a punch. I also have the XG7 big brother but this XG5 being nice and compact can fit and go with you just about any where. Not to mention the speaker has up to 18 hours of battery time. The speaker has easy Bluetooth connectivity button allowing you to connect your devices on the fly. If your old fashion then AUX is there to get it pumping in no time.
Written by a customer while visiting The Insiders