Customer reviews from intexcorp.com
Intex - 24' x 52" Round Pool Set w/ Sand Filter Pump
Average customer rating
4.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Intex - 24' x 52" Round Pool Set w/ Sand Filter Pump
Customer Rating
5
Four Summers of Fun!
on May 1, 2024
Posted by: MeganPhoto
from Minnesota
Gender:Female
I might be in the minority but we've actually had a pretty darn good experience with this pool. We have had this same pool for over four years. We live in Minnesota and take it down every winter to store away during the cold months and bring it back out in the spring. Other than a mouse hole and a few pin holes in the bottom which are easily patched with regular hardware store patches or waterproof tape, the liner has held up over the years. Our sand filter also has had no issues.
We have had to order replacement parts the last two years, however; the plastic feet that hold the poles tend to crack so we need to replace a handful of them every year, and also a couple leg and beam joints went out. As long as you take care of the pool and order your parts early in the season so they're ready when you put the pool back up you should be fine. I see this model is now discontinued so I really hope they keep offering replacement parts because we love this pool!
Response from intexcorp.comBy Intex Consumer Service, July 11, 2024
Thank you for sharing your experience with us! We're delighted to hear your pool has provided years of enjoyment in Minnesota's seasons. We understand the importance of regular maintenance and replacement parts, and we're committed to supporting our customers, even with discontinued models. Here's to many more summers of fun with your pool!
Written by a customer while visiting intexcorp.com
Customer Rating
2
Pool Already Leaking
on August 9, 2021
Posted by: Kyle Phillips
I just bought my pool less than 2 months ago and its already leaking from a seam around the bottom.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Love this pool.
on July 5, 2021
Posted by: Bob Mabe
I have been buying Intex pools for the last 6 years. I have never had a problem with parts or customer service. My pool is the XTR 24'x52"Frame and my kids and Grandkids love it. Install it the right way and you will too
Written by a customer while visiting intexcorp.com
Customer Rating
4
Great pool scary ladder
on April 22, 2021
Posted by: Brittany
I would have given 5 stars if it wasn't for that flimsy ladder my 24ft pool came with. I love the pool the pump everything is awesome cant wait for summer partys!! But the ladder is scary and not very sturdy or safe.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Delivery?
on March 24, 2021
Posted by: Denise
Went to shipping quickly BUT ... said in delivery description that it would be unloaded from the truck & placed onto my property (not street) but not placed where I wanted (very understandable); when I was called to schedule delivery I was told it was my responsibility to remove the 830# box on a pallet from inside the semi trailer (I'm residential, I don't have a fork lift) & the lady tried to tell me that wasn't reasonable because they already had it on a truck that could not unload it (not my fault); I stood by the delivery description I had read & paid for & it took another week for delivery to be scheduled after they finally acknowledged it was their responsibility to unload; it showed up on a semi, with no way to unload other than by hand (830lbs.), & the driver wanted us to push it off the truck; luckily we were able to borrow a tractor with a bale fork on it; the box, additional cardboard, & plastic wrapping were all torn off one corner before unloading & I am not certain all contents are/aren't undamaged.
Written by a customer while visiting intexcorp.com