Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Average customer rating
4.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
35
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Customer Rating
5
So many options!
on July 22, 2025
Posted by: Jhinscoe
[This review was collected as part of a promotion.] This portable air conditioner has been a lifesaver in the summer heat of Georgia. We keep it in our bedroom and the sound of the motor is so quiet it’s barely noticeable. We love that it also acts as an air purifier or basic fan. In the winter we will get to test out the heat function. We love the remote control and the wheels that make it easy to move around as needed. Would definitely recommend.
I would recommend this to a friend!
Response from The InsidersBy Christian, Online Outreach Specialist, July 23, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear the portable AC has been a lifesaver during Georgia’s summer heat and that you appreciate its quiet operation and versatile features like air purification and fan modes. The remote and wheels definitely add to the convenience!
We hope the heating function serves you just as well in the winter. Thanks for recommending us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We hope the heating function serves you just as well in the winter. Thanks for recommending us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting The Insiders
Customer Rating
4
on July 14, 2025
Posted by: RafaelC
[This review was collected as part of a promotion.] The water reservoir indicator doesn't alert me when is full, also the timer in the app, doesn't work. Besides that the unit works good, I don't know how the heater works, I will see in winter.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 14, 2025
Thank you for your feedback and for letting us know about the issues with the water reservoir indicator and the app timer. We’re glad to hear that the unit is working well otherwise, and we hope it keeps you comfortable when the heater is needed this winter.
If you’d like assistance troubleshooting the indicator or app, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you’d like assistance troubleshooting the indicator or app, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleased with this unit!
on July 4, 2025
Posted by: GOOD DEVICE
[This review was collected as part of a promotion.] This is my first portable multi-function air conditioner and I'm very happy with my purchase. It's currently cooling my main living area comfortably- even with outdoor temperatures in the mid-90's.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So easy to use
on July 1, 2025
Posted by: Meggy84
from Decatur
[This review was collected as part of a promotion.] I live on the 3rd floor of a condo in Georgia and without an attic fan, summers are brutal. I don’t like to spend a fortune keeping my A/C so low and I don’t have ceiling fans so I’m not always comfortable at home. This portable fan cools nearly every room of
My
Condo and is so quiet. I can have normal volume conversations and watch tv without having to yell over the hum. I also love being able to set a schedule on the app and control it remotely to save energy. It looks sleek and was easy to set up.
My
Condo and is so quiet. I can have normal volume conversations and watch tv without having to yell over the hum. I also love being able to set a schedule on the app and control it remotely to save energy. It looks sleek and was easy to set up.
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, July 3, 2025
Thank you so much for sharing your experience, Meggy84! We’re thrilled to hear that your Frigidaire portable fan is helping keep your condo comfortable during those hot Georgia summers. It’s great to know that the quiet operation, smart features, and remote control via the app are making such a positive difference in your day-to-day comfort and energy use.
We also appreciate your kind words about the sleek design and easy setup — we want our products to be both effective and user-friendly, and we’re glad this fan is hitting the mark. If you ever have questions or need support, we’re here for you. Thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We also appreciate your kind words about the sleek design and easy setup — we want our products to be both effective and user-friendly, and we’re glad this fan is hitting the mark. If you ever have questions or need support, we’re here for you. Thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders
Customer Rating
5
Setup was easy
on June 26, 2025
Posted by: ColdbrookFish
from Grand Rapids
[This review was collected as part of a promotion.] We set this up in just a few minutes. The instructions are straightforward. The app was easy to navigate and follow. It connected to WiFi without a hassle. The unit itself it pretty heavy (over 50#) but has wheels so it can be moved around with ease. The design is sleek and quite compact to fit and maneuver. We are having 80 plus degree weather and it is keep up just fine. It has a very neutral design and the control panel is flat.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Easy setup, effective cooling
on June 21, 2025
Posted by: GR1974
from Grand Rapids
[This review was collected as part of a promotion.] I found the setup to be very easy and straight forward. The unit is a reasonable size that it is moveable by one person with ease. The design is very sleek and blends in well with decor. The cooling is effective and controllable. I really like that it is quiet and the fan is still powerful. Overall it is a great unit and is very user friendly.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Best Portable AC unit I've owned
on May 24, 2025
Posted by: Bbrannen
from Bidwell
[This review was collected as part of a promotion.] This unit is the best portable ac unit I've ever owned. The installation and set up was extremely easy. The unit came with all components needed to run the exhaust hose out the window. The unit heats and cools extremely well, the fan is very powerful and pushes it across our whole room. The ability to have it on wifi and control the temperature from my phone is extremely convenient. The unit is quiter than most I have owned, which is great when running at night. The wheels make it extremely easy to move around, which helps tremendously as the unit is somewhat heavy.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Very quiet and cools the entire room fast
on May 22, 2025
Posted by: Alexjbe
from New Smyrna Beach
[This review was collected as part of a promotion.] We live in a two-story condo where our bedroom is on the second floor and it gets very, very hot during the day and night .We had an older ac unit for our bedroom but it was very loud and would wake us up clunking when turning off and on. When setting this new AC up, we were very shocked at how quiet it was. It was a fairly easy set up the only feature that we seem to have trouble with is connecting it to our Alexa device for some reason when setting up the skill in Alexa app we are not able to detect the device even when the Wi-Fi set up shows it was successful. A little bit annoying since we have many devices in our home that can be controlled all from Alexa. I installed the Frigidaire app and I am able to control the unit from that as a workaround. All in all very impressed with the quality and it keeps us feeling cold all night!
I would recommend this to a friend!
Written by a customer while visiting The Insiders