Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Average customer rating
4.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
25
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Customer Rating
4
Better Instructions Needed
on March 31, 2026
Posted by: MPurcell
[This review was collected as part of a promotion.] Would of given 5 stars but more thorough description of drainage connections and application needed in the instructions for each the cooling, heatpump, and continuous drainage. The online videos don't help. Other than that, the unit is cooling & heating well.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2026
Thank you for sharing your feedback on the 3-in-1 Connected Portable Room Air Conditioner with Supplemental Heat. We’re glad to hear that the unit is performing well for both cooling and heating.
We understand your concern regarding the instructions for drainage connections and applications for cooling, heat pump, and continuous drainage. Clear, detailed guidance is important for proper setup, and your feedback will help highlight areas where the manual and online resources could be improved for future users.
Overall, it’s great to know that the unit is effectively keeping your space comfortable. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We understand your concern regarding the instructions for drainage connections and applications for cooling, heat pump, and continuous drainage. Clear, detailed guidance is important for proper setup, and your feedback will help highlight areas where the manual and online resources could be improved for future users.
Overall, it’s great to know that the unit is effectively keeping your space comfortable. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
