Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Average customer rating
4.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
35
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Customer Rating
5
Works as good as advertised.
on July 18, 2026
Posted by: Backup comfort
[This review was collected as part of a promotion.] A good product, but have only used the air conditioning and dehumidifier so far.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your feedback. We are pleased to hear that you consider your new AC a good product and that you have been enjoying the air conditioning and dehumidifier functions so far. We’re glad to know that these features have been meeting your needs and providing added comfort in your home.
We appreciate you sharing your experience as you continue getting familiar with the different functions of your appliance. We strive to design products that provide dependable performance and convenient features, and we’re happy to know that the air conditioning and dehumidifier functions have been working well for you.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your new appliance as you explore its additional features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We appreciate you sharing your experience as you continue getting familiar with the different functions of your appliance. We strive to design products that provide dependable performance and convenient features, and we’re happy to know that the air conditioning and dehumidifier functions have been working well for you.
Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your new appliance as you explore its additional features. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Portable Air Conditioner
on July 16, 2026
Posted by: Toots26
[This review was collected as part of a promotion.] It works great and we are so apply with it.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 20, 2026
Hi, Toots26! Thank you for taking the time to share your feedback! We are delighted to hear that your Frigidaire portable air conditioner is working great and that you are so happy with it. Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love this air conditioner.
on July 16, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It works so well to keep my apartment cool. I particularly like the features that allow me to control it from my phone or Alexa.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear your Frigidaire appliance is helping keep your apartment comfortable and that you're enjoying the convenience of smart features like phone and Alexa control. We appreciate you choosing Frigidaire and hope you continue to enjoy the comfort, convenience, and reliable performance it provides!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome unit!
on July 12, 2026
Posted by: Whit234
[This review was collected as part of a promotion.] Instantly changed the temperature of our large living room. We have had problems keeping it cool in the summer and warm in the winter due to high vaulted ceilings and this unit was a game changer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 16, 2026
Hi there, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire unit has made such a big difference in keeping your large living room comfortable. It's great to know that it quickly changed the temperature and helped overcome the challenges of your high vaulted ceilings. We truly appreciate you choosing Frigidaire and are thrilled that your unit has been a game changer for your home. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Portable Air Conditioner, 14,000 BTU
on July 9, 2026
Posted by: Toots26
[This review was collected as part of a promotion.] The unit works wonderfully in my husbands Lego Mancave.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2026
Hi there. Thank you for sharing your feedback! We're so glad to hear your Frigidaire unit is working wonderfully in your husband's LEGO man cave. It's great to know it's helping keep the space comfortable while he enjoys his hobby. We appreciate you choosing Frigidaire and hope it continues to perform well for years to come. Happy building!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Heat and Cold Releaf
on July 3, 2026
Posted by: Bagman55
[This review was collected as part of a promotion.] Very quiet and reliable. The until has a nice profile and doesn’t fail in the worst of weather conditions.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 6, 2026
Hi Bagman55, thank you for sharing your feedback! We’re glad to hear you’re enjoying how quiet and reliable your Frigidaire appliance is and that its design fits well in your space. It’s also great to know it has continued to perform dependably even in challenging conditions. That’s exactly the kind of performance we aim to deliver.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 26, 2026
Posted by: LGB110
[This review was collected as part of a promotion.] Packed well , seems to work good and cools off my work shop
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 30, 2026
Hi, LGB110! Thank you for your positive review! We're happy to hear that your Frigidaire portable air conditioner arrived well packaged, is performing well, and is keeping your workshop cool and comfortable. We appreciate you choosing Frigidaire and hope it continues to provide reliable performance. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We're always here to support you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost perfect
on June 7, 2026
Posted by: DENNIS PORTABLE
[This review was collected as part of a promotion.] The accessories that came with the portable indoor air conditioner
Was not complete. I'm still missing the ring that fits the exhaust port to the exhaust hose that connects to the air conditioner
I'm still waiting for that.And the hepa filter should have also came with it.
Was not complete. I'm still missing the ring that fits the exhaust port to the exhaust hose that connects to the air conditioner
I'm still waiting for that.And the hepa filter should have also came with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 9, 2026
Hello there, Dennis! Thank you for reaching out, and we’re sorry to hear that your portable indoor air conditioner arrived with missing accessories. We understand how frustrating it is when you’re unable to fully set up your unit as expected.
The missing exhaust port ring that connects the hose to the unit, as well as the HEPA filter, should be included with your model, and we apologize for the inconvenience this has caused. We want to make sure you receive the correct parts so you can properly use your air conditioner.
To resolve this as quickly as possible, please contact our Customer Support team so we can verify your model and arrange shipment of the missing components. You can reach us via Live Chat on our website or by calling 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for your patience and understanding. We’re here to help get this resolved for you. - Maico
The missing exhaust port ring that connects the hose to the unit, as well as the HEPA filter, should be included with your model, and we apologize for the inconvenience this has caused. We want to make sure you receive the correct parts so you can properly use your air conditioner.
To resolve this as quickly as possible, please contact our Customer Support team so we can verify your model and arrange shipment of the missing components. You can reach us via Live Chat on our website or by calling 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for your patience and understanding. We’re here to help get this resolved for you. - Maico
Written by a customer while visiting frigidaire.com