Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Average customer rating
4.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
35
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Customer Rating
4
Great A/C Unit
on August 20, 2025
Posted by: fabriplast
from Houston
[This review was collected as part of a promotion.] We got this Frigidaire portable unit for our warehouse. It worked great until it became very warm outside. It worked great until then. It's not the A/C's fault. There is very little insulation. We are planning to buy another unit. The temperatures are near 100. I took the unit home. It works great. It just wasn't mighty enough for our shop. It cools down a room quickly. You can operate it from an app. I like the fact that it's on rollers. It is a great A/c unit. I will purchase another one. If you are looking for a great A/C unit that is portable, this is the one for you.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Works great!
on August 18, 2025
Posted by: Cool Senior Citizen
[This review was collected as part of a promotion.] This AC unit replaces an identical one which quit cooling after 2 summers of use - 6 months after warranty expired! Bought 3 year warranty extension with new one
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 20, 2025
Thank you for sharing your experience. We’re sorry to hear your previous unit didn’t last as long as expected, but we appreciate you giving this model another try. It’s great to know you secured the extended warranty this time for added peace of mind. We hope this unit provides you with reliable comfort for many seasons ahead! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Portable ac heater
on August 7, 2025
Posted by: Casey125
[This review was collected as part of a promotion.] Works great. Blows super cold and very hot for heat as well. Will work great year round.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 1, 2025
Posted by: JayLed
[This review was collected as part of a promotion.] Portable works great the only complaint I have is the installation instruction manual not being the best and could provide better guidance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working fabulously
on August 1, 2025
Posted by: Megs2929
[This review was collected as part of a promotion.] I have a very large studio apartment (975 sq ft) and even though the ASHRAE says it’ll cover up to 700 sq ft and the DOE up to 450 sq ft, it’s been doing a great job keeping my space cool in the hot and humid Midwest. I use a tower fan near it to help disperse the cool air.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet
on July 31, 2025
Posted by: Imoro
[This review was collected as part of a promotion.] I love it. It's much more quie than my old one
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smart, Quiet, and Powerful—Year-Round Comfort!
on July 29, 2025
Posted by: ankuagg
from Buford
[This review was collected as part of a promotion.] I’ve been using the Frigidaire portable AC for a month now, and its hands-down the most versatile unit I’ve owned. With a capacity of **14,000 BTU (ASHRAE) / 10,000 BTU (DOE)**, it delivers enough cooling power and keeps my space refreshingly cool—even during Georgia’s muggy summer afternoons. The supplemental heat feature will be a bonus for winter making this a true all-season solution.
Setup was a breeze, and the Frigidaire app makes remote control effortless. I love being able to schedule temperature changes and manage humidity levels from my phone. It’s also compatible with Alexa and Google Home (I haven’t tried the feature yet though) which adds a layer of convenience as one could control this with a simple voice command.
Despite its power, the unit runs quietly at just 49 dBA, so I can sleep, work, or watch TV without disruption. The sleek design blends into my space, and the caster wheels make it easy to move between rooms.
If you're looking for a portable AC that delivers smart features, reliable performance, and year-round comfort, the Frigidaire is a fantastic choice.
Setup was a breeze, and the Frigidaire app makes remote control effortless. I love being able to schedule temperature changes and manage humidity levels from my phone. It’s also compatible with Alexa and Google Home (I haven’t tried the feature yet though) which adds a layer of convenience as one could control this with a simple voice command.
Despite its power, the unit runs quietly at just 49 dBA, so I can sleep, work, or watch TV without disruption. The sleek design blends into my space, and the caster wheels make it easy to move between rooms.
If you're looking for a portable AC that delivers smart features, reliable performance, and year-round comfort, the Frigidaire is a fantastic choice.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
So far so good
on July 25, 2025
Posted by: Snowbird49
I don't like to write reviews after using something for a week, but am willing to give first impressions. The install can be tricky if your window is non-standard (mine is an RV with curved edges so it was very fiddly and required much custom cutting). I was hoping this unit would be quieter than the built in A/C, and it is, but not by much. The cooling is fairly effective for a long narrow space but I do have to move it around to make the cooling more evenly distributed. I realize these are not designed for RV's, but it may be worth doing this review if others in my situation are thinking of trying one of these. I got this because it also does heat and I'm hoping it will provide enough heat in the fall to avoid my using the very noisy furnace or very high electric charges for a space heater.
In general, I like it, but it is quite noisy in a small space and must be pointed directly at any space more than a couple of feet from the unit. I might still go to a mini-split ducted system but will use this for a longer time before deciding on that.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 28, 2025
Thank you for sharing such a thoughtful and detailed first impression—it’s incredibly helpful, especially for others considering a similar setup in a non-traditional space like an RV. It sounds like you've put in a lot of effort to make the installation work, and we’re glad the unit is providing decent cooling and some heating flexibility, even if it's not as quiet as hoped. Your input about noise in a compact space and the cooling reach is valuable, and your feedback about versatility and potential improvements is appreciated.
If you ever have questions or need assistance optimizing the performance, we’re here to help. Feel free to reach us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you ever have questions or need assistance optimizing the performance, we’re here to help. Feel free to reach us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com