Customer reviews from frigidaire.com
Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Average customer rating
4.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
35
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
16 out of
16)
Customer Reviews for Frigidaire - 115V 14,000 BTU 450 Sq. Ft. Portable Air Conditioner with 12,000 BTU Supplemental Heat Function - White
Customer Rating
4
on September 22, 2025
Posted by: lj32863
[This review was collected as part of a promotion.] works very well. quiet operation & cools nicely if temp's outside in 70-80's, but it does struggle a bit when temp's are in the high 80's & 90's.
Written by a customer while visiting frigidaire.com
Customer Rating
5
3 in 1 One AC
on September 18, 2025
Posted by: Donna JM
[This review was collected as part of a promotion.] My son is very happy with the cooling of this device. We had replaced an older model that the temperature button broke on and this one is a better design. Looking forward to trying the heating feature as the months get colder in New England
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that your son is happy with the cooling performance of your new appliance and that the improved design meets your expectations. It’s great that you’re looking forward to trying the heating feature as the colder months approach. If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Best option, could use some simple features.
on August 30, 2025
Posted by: MichaelH_Frigifresh
[This review was collected as part of a promotion.] We had three older Frigidaire portable AC units that lasted us a long time before they all went out around the same time. Unfortunately, they were out of warranty, and I couldn’t find anyone to service them. I tried switching to three Black + Decker portable AC units, but each one had issues and had to be returned. That experience pushed me back to Frigidaire—and I’m glad it did.
We’re very happy with our new unit. It cools the rooms quickly and has handled the recent heat waves extremely well. The unit is powerful, quiet, and overall performs far better than the alternatives we tried.
That said, there are a couple of features I wish Frigidaire would add:
Auto Temperature Control – The unit offers cool, dry, fan, and heat modes, but there’s no auto mode to maintain a set temperature. For example, if I set it at 72°, I’d expect it to switch between heating, cooling, or just running the fan as needed. Instead, I have to manually toggle between settings, which isn’t practical—especially overnight. Our older Frigidaire units had this feature, so I don’t understand why it’s missing here.
Beep Control – Every adjustment on the unit triggers loud beeps, even when made through the mobile app. This is disruptive, especially at night when I don’t want to wake the kids. A simple “sound off” option in the app would solve this.
The mobile app itself is a nice addition, but I’ve noticed that tasks I’ve created don’t actually run, which makes that feature feel incomplete.
Overall, this is a great product with excellent cooling power, quiet operation, and reliability we trust. With a few small improvements, it could be perfect. I’d still recommend Frigidaire portable AC units to anyone shopping around.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Portable air conditioner
on August 26, 2025
Posted by: Mosh213
[This review was collected as part of a promotion.] After tweaking with the different controls, I figured the best way to cool my room. And now it gets as cold as ice!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 28, 2025
Hello Mosh213,
We’re glad to hear you were able to find the right settings and that your unit is now cooling your room perfectly! If you ever need tips or have questions about getting the best performance, feel free to connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. (ET).
– Reed
We’re glad to hear you were able to find the right settings and that your unit is now cooling your room perfectly! If you ever need tips or have questions about getting the best performance, feel free to connect with us through the live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. (ET).
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Needed a backup AC and Heat unit for loft
on August 26, 2025
Posted by: marcnorm
from matthews
[This review was collected as part of a promotion.] We needed a backup heat and AC unit for our loft, Which constantly is the exact opposite of the rest of the house Because of the high ceilings. This unit has worked perfectly! Kept the room very cold and with the minimal heat Kept it warm when needed. Would love to have another one for the other side of the loft. Makes very little noise and puts out a lot of cold.We ducted it to the outside through HVAC flex Duct and drained it to the sofit and it all works really good. We are very happy with this unit and would definitely buy again. We highly recommend this.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Temperature Sensing and Motor
on August 23, 2025
Posted by: DWPAC
[This review was collected as part of a promotion.] Best portable AC I’ve had. Gets colder quicker and actually cuts off at my specified temperature and starts back when needed! My bedrooms in my rehabbed old attic spaces has been the perfect temperature without any ups and downs in temperature. Also this one was much easier to connect to WiFi!!! It was effortless!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good alternate cooling
on August 21, 2025
Posted by: MsQueen1
from Allen
[This review was collected as part of a promotion.] The unit cools with ease both, and also has a heating function. The app also helps to keep track of all the important items, and you can even set a daily timer. A great product for our alternate cooling needs.
I would recommend this to a friend!
Response from The InsidersBy Ruth, Online Outreach Specialist, August 25, 2025
Hi there. Thank you for your feedback! We’re glad to hear the unit is cooling and heating effectively and that the app is helping you stay organized. It’s great to know it’s meeting your alternate cooling needs so well! If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting The Insiders
Customer Rating
5
Frigidaire Portable AC
on August 21, 2025
Posted by: PinguGuchu
from Buford
[This review was collected as part of a promotion.] After extensive use of the Frigidaire (Model# FHPH142AA1) portable air conditioner, I can confidently say it delivers on its promise of year-round comfort. With 14,000 BTU (ASHRAE) / 10,000 BTU (DOE) of cooling capacity, this unit effectively cools large rooms, even under the humid conditions typical of Georgia summers. Although I am yet to use it, but I am sure that the supplemental heat function will be a practical feature that will extend its usefulness well into the colder months, making it a reliable all-season unit.
The installation process was straightforward, and the design is both sleek and functional. The Frigidaire app integration, along with compatibility with Alexa and Google Home, makes controlling the climate settings remarkably convenient. I’ve appreciated the ability to schedule temperature changes and adjust humidity levels remotely—ideal for maintaining comfort while managing a busy schedule.
Operating at just 49 dBA, the FHPH142AA1 maintains a quiet profile, making it suitable for bedrooms, home offices, or shared living spaces. The unit’s mobility and compact footprint allow for seamless transitions between rooms, which adds to its overall practicality.
In summary, this model strikes an impressive balance between power, technology, and user-friendly design. It’s well-suited for consumers seeking a dependable, smart cooling and heating solution without the commitment of permanent installation.
I would recommend this to a friend!
Written by a customer while visiting The Insiders