Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4 out of 5
4.4
(172 Reviews)
Open Ratings Snapshot
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product. 
(
128 out of 149
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Samsung is the best
on May 15, 2023
Posted by: Mack
from Jericho long Island
I'm very happy with this phone. I'm learning something new everyday
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Battery!
on May 16, 2023
Posted by: Nicmando
from Bethlehem, NH
Expertise:Intermediate
This phone has everything a good android needs plus more! The battery life is what I really love.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Battery
on May 17, 2023
Posted by: Mjenkins8530
I had a Google Pixel 7 Pro but I like my Samsung S23+ way better. It's easier to use, great upgrade. My battery lasts 2 to 3 days now Instead of 1 day.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on May 22, 2023
Posted by: Tony
from Tucson, AZ
I bought this a couple of weeks ago and it is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Lags
on May 25, 2023
Posted by: Mike
from Saint louis
Expertise:Intermediate
The phone lags on on different apps, websites even when sending texts. I even factory reset the phone to try to solve the issue. I ended up returning the phone. Other than that I liked the phone.
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Elizabeth KaufmanSocial CommerceMay 30, 2023
Hey Mike, we are grateful to you for providing your thoughts on your Samsung Galaxy S23+. We are happy to hear you were enjoying the features of the device. With regards to the lags you mentioned, the settings of your device can be adjusted to help make for a smoother visual experience. In the settings app of your device, under display, you can adjust the motion settings from standard to adaptive that will adjust the refresh rate to a higher level. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!!
on May 30, 2023
Posted by: Jess
Expertise:Expert
I love everything about the Samsung s23+altra best phone ever!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on June 2, 2023
Posted by: Anonymous1
from Yorkville, IL
I got this phone about 2 weeks ago and love it! Connectivity has been on par. So much to do and so many apps to help suit your needs! There is one drawback and that's the Gmail app. Had many other devices you could use with that app and for whatever odd reason, this app won't allow you to create folders or new labels. Other than that, I would recommend this phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bloatware
on June 5, 2023
Posted by: Devnair
from Houston, Texas
Expertise:Intermediate
I really like this phone. The screen is great and the resolution is out of this world. I find that the battery lasts all day even with lots of streaming of media. The one thing that really drives me crazy it all the bloatware that Samsung installs on the phone and that I can not delete and must force stop. Samsung is trying to complete with Google. Many of the Samsung apps on this phone are similar to things that Google has. Contacts, Google Play etc.., I don't like that Samsung is constantly trying to get me to save my pass words on their version of password protection. For a few days I had two versions of contacts because Samsung installed theirs and there is no way to uninstall it. Give me the option don't try to force your apps on me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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