Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
5
So much fast than my A53
on December 1, 2023
Posted by: Jomomma
from Oklahoma
Expertise:Intermediate
Couldn't be happier. It works perfect. Love the QR code to transfer data from my A53
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much better than my Samsung Galaxy Note 20
on November 29, 2023
Posted by: Lipps
from Charleston WV
Expertise:Intermediate
I both this tonreplace Note 20. The battery life was starting to decline after 4 years so I treated myself to a newer model. I can't go a whole day with out having to put it on charge. I would hate to see how it performs if I was streaming videos or games all day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 29, 2023
Greetings Lipps,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Did you know that the Galaxy S23+ has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? For your convenience, I have included a few links below with articles for your review that address how to get the most of your Galaxy battery. The titles of the articles I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a wealth of information that you may find beneficial to optimizing your battery life. If you would like any further assistance after reviewing the provided resources, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Did you know that the Galaxy S23+ has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? For your convenience, I have included a few links below with articles for your review that address how to get the most of your Galaxy battery. The titles of the articles I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a wealth of information that you may find beneficial to optimizing your battery life. If you would like any further assistance after reviewing the provided resources, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best phones
on November 28, 2023
Posted by: Catcouta
from Virginia State
Expertise:Intermediate
I always try to upgrade my phone every 2 years. Samsung Galaxy s23 + is one of them I can say is worth it 👌
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Amazing Overall
on November 14, 2023
Posted by: Diego
from Tampa, FL
Expertise:Expert
I bought this about a month ago, I'm so happy with the phone i ended up with, the battery life has been insane, the performance has been awesome, not to mention the camera is super good. Would Absolutely recommend to a friend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Recommendation
on October 25, 2023
Posted by: TMO Employee
from Michigan
Expertise:Expert
I've had a Samsung phone nearly every year since the Note 4 came out back in 2014. While I was enthralled with the infinity display on the Galaxy S8, future versions of the phone didn't really grab me in any way. The S20-S22 line was a solid device but the S23+ feels like a mature, confident product that I'm happy and grateful to have as my daily driver.
The setup process moving from another Galaxy was seamless, even automatically logging me into some of my apps. The first thing I did was download Gboard to replace the default and it was off to the races. As far as the phone goes, there's really not much more new stuff to be said. The screen is great, vibrant, responsive (I also enable developer's settings and set all of the animation speeds to 0.5 for an even snappier feel) and now that Samsung and Instagram finally seem to have reached some sort of deal, uploading videos to the platform is just as good as doing it from an iPhone! There's now no need to carry another phone around except for curiosity's sake.
While I will likely be trading the phone in once more for the S24+ when it rolls around, I'm more than happy to carry this in my pocket and sell it at the cell phone store that I work at. Easy recommendation.
The setup process moving from another Galaxy was seamless, even automatically logging me into some of my apps. The first thing I did was download Gboard to replace the default and it was off to the races. As far as the phone goes, there's really not much more new stuff to be said. The screen is great, vibrant, responsive (I also enable developer's settings and set all of the animation speeds to 0.5 for an even snappier feel) and now that Samsung and Instagram finally seem to have reached some sort of deal, uploading videos to the platform is just as good as doing it from an iPhone! There's now no need to carry another phone around except for curiosity's sake.
While I will likely be trading the phone in once more for the S24+ when it rolls around, I'm more than happy to carry this in my pocket and sell it at the cell phone store that I work at. Easy recommendation.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is flawless on this phone
on October 20, 2023
Posted by: Tone loc
from Winter Haven Florida
Expertise:Expert
Bought this phone and it's awesome everything is crystal clear great job Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, large phone
on October 19, 2023
Posted by: CariAnn
from MI
Expertise:Intermediate
Very nice quality. A bit heavy. Some website screens are a little off compared to the screen on my Galaxy S20. Long lasting battery! The so-called cream color is more white than cream.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 17, 2023
Posted by: Rocar4
from San Diego
Expertise:Intermediate
Too fast phone and excellent batery!! Few time to charge. I recommend it!.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US