Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great phone, when your g9+ dies
on January 24, 2024
Posted by: Curvey lady
from Rancho Cucamonga,CA
Expertise:Intermediate
Awesome camera, sleek,, performs well, easy to operate.
With mine porblem,s found: back button freezes
With mine porblem,s found: back button freezes
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S23+ Is Perfect!
on January 17, 2024
Posted by: Corby A
from Grand Junction, CO
Expertise:Intermediate
I recently had to get a new phone and after seeing the S23+ I knew the phone was perfect for me. It has been incredibly easy to learn & use. I am not young by any means but this phone is truly perfect for anyone! I would highly recommend it if you are looking for a new phone that is dependable & trustworthy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome
on January 14, 2024
Posted by: Monica
Love it such a good phone.........................
Written by a customer while visiting Samsung US
Customer Rating
1
Quality decline
on January 7, 2024
Posted by: Sad buyer
Expertise:Intermediate
Doesn't back its products. Purchased phone with manufacturer defect ( green line on screen). Known defect on these screen just got the run around from company just kept passing me from one depth to another
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, January 8, 2024
Aloha,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unexpected situations in life like leaving your device behind in Uber, spilling your drink into your speakers, having your device stolen, to dropping and breaking your screen while walking your dog. With over 700 authorized repair locations available nationwide, getting back to what you love most is our highest priority. Our partners at UBreakIFix are also available to assist you with your repair needs. Take a look at, "Pink lines or dead pixels on Galaxy phone or tablet's display" for some troubleshooting steps that may help resolve what you have described to be experiencing with your display. Feel free to reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unexpected situations in life like leaving your device behind in Uber, spilling your drink into your speakers, having your device stolen, to dropping and breaking your screen while walking your dog. With over 700 authorized repair locations available nationwide, getting back to what you love most is our highest priority. Our partners at UBreakIFix are also available to assist you with your repair needs. Take a look at, "Pink lines or dead pixels on Galaxy phone or tablet's display" for some troubleshooting steps that may help resolve what you have described to be experiencing with your display. Feel free to reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life!
on January 6, 2024
Posted by: sherb22
from CO
I got this for my Christmas present to me. So glad I did. I went from Flip 4, it was nice to buy was not happy with the battery life. I love S23+ and can't wait to get S24 much later.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on January 2, 2024
Posted by: Jaychis
from Winter Springs, Florida
Expertise:Intermediate
My S21+ began having issues with reception. The primary purpose of the phone works great. I also love the phones features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bring back the physical fingerprint reader
on January 2, 2024
Posted by: GalacticDissapointment
Expertise:Expert
I just upgraded from my S9+ to the S23+ after switching carriers. Generally speaking the phone meets all my expectations from Samsung. What I hate is the on-screen fingerprint reader. The size of the phone and the location of the reader makes it impossible to use one-handed while doing things like opening secured apps that require a pin/passphrase or fingerprint. At least my S9+ had the iris scan that most apps accepted as an alternate biometric input...
All-in-all, Samsung really took a few steps backward when they did the biometric functionality in this phone. I'll be glad when my 3 yrs is up with the new carrier and I can look at dumping this phone for something a bit more useful with one hand.
All-in-all, Samsung really took a few steps backward when they did the biometric functionality in this phone. I'll be glad when my 3 yrs is up with the new carrier and I can look at dumping this phone for something a bit more useful with one hand.
Features
1
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hello,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 30, 2023
Posted by: 0707
from Kentucky
Expertise:Intermediate
Always used samsung since they came out with the s6. The S23+ is probably the best phone in my opinion. Haven't had any problems with it.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US