Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
5
Awesome baby ,feathers are great
on March 6, 2024
Posted by: CAPTAIN VIDEO
from Patriot Indiana
Expertise:Intermediate
I bought this over a year ago ,and it still amazes me....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some issues
on February 24, 2024
Posted by: Poobs
from North zulch Texas
I can't get screenshot work no matter which method I use. Very frustrating. Very dissatisfied with that issue. Can't afford the new s24 ultra. I give up on trying to get this to work. It doesn't
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
3
Response from Samsung USBy Social Commerce, February 26, 2024
Greetings Poobs,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a couple of ways that you can take a screenshot from your device. From any screen, press and release Side button and Volume down button. Or you can use your palm to swipe to capture a screenshot by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. Without having more information available regarding what you may be currently experiencing with your Galaxy S23+ and without being able to ask you any follow up questions, I recommend contacting Samsung Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a couple of ways that you can take a screenshot from your device. From any screen, press and release Side button and Volume down button. Or you can use your palm to swipe to capture a screenshot by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. Without having more information available regarding what you may be currently experiencing with your Galaxy S23+ and without being able to ask you any follow up questions, I recommend contacting Samsung Support if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
S23+
on February 23, 2024
Posted by: Lindadach
from Vandalia, Illinois
Expertise:Intermediate
I bought this in November of 23. The estimated does not work, and no matter what app I'm in, videos pixelate and are unable to be viewed. No one seems to know how to fix it unless they reset my phone. So they did. I lost everything and nothing was resolved. I got a defective phone. I like the phone but not the problems.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, February 26, 2024
Greetings Lindadach,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some simple troubleshooting steps that may help resolve what you have described to be experiencing with your device. If you would like any further assistance afterwards, feel free to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S23+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some simple troubleshooting steps that may help resolve what you have described to be experiencing with your device. If you would like any further assistance afterwards, feel free to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful crisp photos and video
on February 15, 2024
Posted by: MsMakerspace
from Michigan
Expertise:Expert
The photo and video quality on this phone is amazing. It's better than another device that I own and I'll probably continue to use this one for photos and videos that I share.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and battery life
on January 31, 2024
Posted by: Sonny
from California
I bought this about 6 months ago and love it. Took lots of pictures and shared with my friends and they all impressed with the quality. Thinking about upgrading to the S24 Ultra but don't want to let my S23+ go...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on January 26, 2024
Posted by: Bartman
from Oklahoma City, OK
Expertise:Intermediate
I bought this phone about 3 months ago, when my Galaxy S10+ started to fail (battery swelled). The Samsung rep., Jan, did a remote diagnosis and determined that the battery was failing, and the phone needed to be replaced. He helped me to order the S23+ and arranged for a full trade-in value of my S10+. The S23+ is much faster and operates much more smoothly. The camera is also incredible, taking awesome pictures. I'm glad to have the new phone and Samsung techs that helped to troubleshoot the problem with my previous phone and offer options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vibrancy
on January 26, 2024
Posted by: Elle
from Bellingham, Wa.
Expertise:Expert
I have had this phone for about a month. Samsung Galaxy always comes through! From the Note series to 'S' series, I'm never disappointed! Thank you for continuing the advancements in cellular tech! 👌💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone easy to use
on January 25, 2024
Posted by: Rod j
from Lubbock
No drastic changes so i didnt have to learn how to use all over again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US