Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4 out of 5
4.4
(172 Reviews)
Open Ratings Snapshot
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product. 
(
128 out of 149
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
1 out of 5
1
A step backwards
on July 27, 2024
Posted by: Dissatisfied customer
from Conn
Expertise:Intermediate
Phone doesn't perform nearly as well as my LG THIN Q
7 years old. Can't forward so.e texts, emails,Instagram.
Diffi ult to forward to multiple people without forming groups. Graphics s appear during calls,preventi g use of all numeric keys. WASTE OF MONEY
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 28, 2024
We appreciate you leaving us your candid review. We strive to improve and provide our valued customers with the best products and services. We understand that you are reaching out to us about your S23+. We would like to gather more information about what you are experiencing with your device. Please contact us at Samsung Support so that we can look into a resolution for you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Coming from every Galaxy Note besides the 20
on July 26, 2024
Posted by: Tek1
from Md
Expertise:Expert
23+ cool phone considering it's smaller than note phones
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 28, 2024
Thank you for contacting us and providing your feedback regarding the S23+. The Galaxy S23 and S23+ come with larger batteries - 3900mAh (typical) and 4700mAh (typical) - in comparison to their predecessors, resulting in longer battery life. In addition, the 12MP Selfie Camera on the S23 and S23+ captures clearer night selfies and low-light videos, an improvement from the 10MP Selfie Cameras found on the previous models. Furthermore, the new Expert RAW mode allows you to capture high-quality 50MP photos for added detail. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WATERPROOF TESTED!! A+++(
on July 9, 2024
Posted by: Carianne
I have had my phone for almost a year and I have never had an issue with it. Today I dropped my phone in the bottom of a 5 ft deep pool and didn't get it pulled out for a couple of minutes 😧 I was scared to death it was gone for good. I pulled out the phone, it was still on and I pushed play to start the patio music again! 😱😱🙌🙌🙌🙌🙌🙌 Charged right up after the port dried and I am extremely happy. WAY TO GO SAMSUNG!!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mi gran compañero
on June 30, 2024
Posted by: Patricia41734
from Winter Park Florida
Expertise:Intermediate
Es excelente compañero, es mi memoria, mi secretario, mi diversión, mi escuels, mi conexión con el mundo y con mi familia
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My s23+
on June 27, 2024
Posted by: Eddie
from Philadelphia
Love it so far. Such a good deal I keep think why they do that
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still a Flagship Phone!
on June 21, 2024
Posted by: Oldtechi
from Marion Iowa
Expertise:Intermediate
I really like this phone. It's big, but not too big. Fast, beautiful screen and good battery. Has all the bells and whistles. Very good cameras.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Everything phone
on June 17, 2024
Posted by: Bill
from Briarcliff MANOR NY
Expertise:Intermediate
I have my S23+ for several weeks. I love almost everything about it. The camera takes very sharp photos. I no longer have any need to use my point and shoot camera. Stores lots of photos and music. The sound quality is better than my previous s10. Wireless works better than my previous phone. The only thing I don't like about it is there is no input headphone jack. You must use wireless headphones which I find give inferior performance.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, bright and awesome!
on May 31, 2024
Posted by: BG0191
from San Diego, CA
Expertise:Intermediate
It operates at incredible speeds, has great battery life, the display is the best I have ever had on a phone, terrific camera and video.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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