Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
3
Coming from every Galaxy Note besides the 20
on July 26, 2024
Posted by: Tek1
from Md
Expertise:Expert
23+ cool phone considering it's smaller than note phones
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, July 28, 2024
Thank you for contacting us and providing your feedback regarding the S23+. The Galaxy S23 and S23+ come with larger batteries - 3900mAh (typical) and 4700mAh (typical) - in comparison to their predecessors, resulting in longer battery life. In addition, the 12MP Selfie Camera on the S23 and S23+ captures clearer night selfies and low-light videos, an improvement from the 10MP Selfie Cameras found on the previous models. Furthermore, the new Expert RAW mode allows you to capture high-quality 50MP photos for added detail. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 31, 2024
Posted by: Paula
from Festus, MO
Expertise:Intermediate
So happy I purchased this phone. It is absolutely amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on August 21, 2024
Posted by: mishi257
Expertise:Intermediate
Screen sometimes glitches and at times it doesn't respond. Otherwise, okay phone.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, August 22, 2024
It's great to hear from you, mishi257. We appreciate you taking the time to share your feedback with us. All our customers' feedback is crucial as we continue to make strides for improvements. We see that you reached out regarding the S23+. With the S23+ you can Power through your workday with its fast Snapdragon 8 Gen 2 mobile processor. The adaptive 120Hz smooths the scroll, while Eye Comfort Shield keeps your eyes from getting tired, even as you view in the dark. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent glitches, freezes, and crashes in the future. Check out the link attached for options to help remedy this. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10001440/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Extremely disappointed
on August 22, 2024
Posted by: Monieca
from San Diego CA
Expertise:Intermediate
Purchased about 2 weeks ago and I have buyers remorse . I'm not happy about my purchase really wish I woulda waited and just kept my a52s 5g for another year . I was way more excited when I bought that phone unlike this time. It stalls not fast at all and the video streaming quality is worse than my previous phone .I was expecting so much more and feel totally let down.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, August 22, 2024
We appreciate your candid feedback, Monieca. Our customer's feedback is essential to us as we continue to make improvements. We see that you reached out about the Galaxy S23+. The S23+ is equipped with a 50MP Wide-Angle Camera that works hand-in-hand with a powerful processor, rapidly combining frames to extract bits from each into a single hi-res photo. Add in Detail Enhancer technology and you've got quality so sharp, you'll keep zooming in for more. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. To do this, from Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. We also recommend making sure your device is up to date with the latest software to keep your phone running at it's best. Check out the link attached for more options to help optimize your device performance. If your display seems to have low resolution or images look pixelated, you can easily adjust the high definition settings using a few steps. You can change the resolution again if you aren't seeing results. Navigate to Settings and then tap Display. Swipe to and tap Screen resolution. Choose your desired resolution, and then tap Apply. If any of this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin https://www.samsung.com/us/support/answer/ANS00078985/ (optimize device) smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Smartphone
on August 27, 2024
Posted by: Miltspoon
from Toledo, Ohio
Expertise:Expert
I bought this as my second phone and to replace an S22+. This phone is much better than the S22. I use it for navigation, to plug into my head unit. It has great call quality and a crisp display. It is also fast and works well for my navigation.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great sized phone, user friendly
on August 29, 2024
Posted by: Trice
from Highland, New York
Expertise:Intermediate
Glad I purchased the phone. I am enjoying using it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 12, 2024
Posted by: Yeyo
from New Jersey
Expertise:Intermediate
Everything is perfect and the battery is awesome. I really recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Device!!!
on September 13, 2024
Posted by: Mega
from Colorado
Expertise:Intermediate
I purchased this S23+ about 2 months ago. I got it as a replacement for an S23 Ultra that drowned. I was disappointed that the S23+ didn't cone with a stylus, but not enough to pay the additional cost for the S23 Ultra. So far, thrbohone has stand great. I haven't noticed much difference other than that. I'm using a VPN for the first time, so everything “feels” slow. I am still able to keep far too many apps open without major issues. Sound quality is good for the rare voice call. It has all the features you would expect on a Samsung S series phone. And wwhile the face recognition still rarely works for me, the fingerprint scanner seems to have improved noticeably... Battery life is pretty good and only requires charging every 2nd day