Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
1
Bad battery, doesn't hold even 12h
on March 24, 2023
Posted by: Ane ta
Battery doesn't hold even 12h.they replacement my phone and same.my Samsung s10 edge was same battery life but after 4y of use and then I replaced it.
Don't waste your money, nothing new to see on this phone.
Don't waste your money, nothing new to see on this phone.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, March 30, 2023
Hello there Ane, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience I have included a few links below for some awesome information about how to optimize your Galaxy battery. Check them out when you have the free time. Afterwards if you would like additional assistance, please do not hesitate to reach out To Samsung Support. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 24, 2023
Posted by: Sean
from Chicago
So far it's like my old phone mostly but a few new things like TMobile translation to text from a voice message is pretty cool.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok features
on March 23, 2023
Posted by: JamesD
Prefer the S22 Ultra. More phone for your buck. Features are alot better.
Response from Samsung USBy Debra, Social & Commerce, March 30, 2023
Hi JamesD, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Learning new features
on March 17, 2023
Posted by: Sued
from Florida
Expertise:Intermediate
I love the camera, some features difficult to understand, phone is fast, volume not as loud as my s9, thru hearing aids, sound adjusts itself have to keep correcting. Don't care for screen shot buttons 3 buttons to control everything. Changes other adjustments.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on March 17, 2023
Posted by: Flow
from Homestead Florida
Expertise:Expert
I love my Samsung 23+ a little smaller than the 21+ but all in all I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Heffs74
on March 15, 2023
Posted by: Heffs7474
from Sanford-FL
Expertise:Intermediate
I am very happy I bought the s23 plus ! It's really fast, storage is great! Pictures are fantastic! And cost is worth it!
I wish it had an ear phone jack! That's the only drawdown I could mention but for all the other options I have, I will not be disappointed in the least!
I wish it had an ear phone jack! That's the only drawdown I could mention but for all the other options I have, I will not be disappointed in the least!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on March 15, 2023
Posted by: Heffs74
from Sanford-FL
Expertise:Intermediate
I bought this s23 max a couple of weeks ago and glad I did! The speed is great the camera is excellent and the screen is so good!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
performance
on March 15, 2023
Posted by: Rocky
from phila, pa
Expertise:Intermediate
The phone works well, except for one thing. Youtube videos stop and a radio app also stops many times throughout the day. I need to optimize under device and battery care. Not good for the latest Samsung galaxy phone.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US