Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
5
S23+ 256GB
on May 1, 2023
Posted by: Happy shopper
from East coast
Expertise:Intermediate
Works great no problems, always a fan of the plus, only drawback is no e e expandable memory like on the S9+ I have. Other than that great phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exelen for the future easy way for use
on April 30, 2023
Posted by: Marymary
from Georgia
Expertise:Expert
I love the camera this is like computer 🖥 I work with my Samsung galaxy s23 plus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super great phone
on April 29, 2023
Posted by: Steveh
from GA
Expertise:Intermediate
This was an upgrade from a S8+ so it's like going from night to day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Green Galaxy S23 plus so much!!!!
on April 28, 2023
Posted by: Anonymous
from Colorado
Expertise:Intermediate
First flagship phone I have brand new bought by me. I love my green S23 plus!! It's awesome it runs fast and has amazing features!! My favorites being the bigger storage. I love the speakers they sound wonderful especially when I'm watching YouTube or listening to Spotify without my earbuds. I'm writing this from my S23 plus and it's just making me really happy!! My first phone was my mom's Samsung Galaxy S5 and I've always stayed with Samsung. Samsung sure knows what they're doing when it comes down to making a great phone!! I absolutely love my S23 plus!! Here's a big thank you to Samsung for making great phones!! This is my second phone I bought with my money from Samsung. My first was my A20 back in 2019 and that phone was amazing too, many great memories.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy navigation and super fast searches
on April 28, 2023
Posted by: Beansmom
from North Brunswick NJ
Expertise:Intermediate
I bought this phone about three weeks ago and love it. Needed a little help with the setup but love it. It took a little time to get used to the weight but it's a great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Glitchy No scheduled restart bad Wifi/Cell swap
on April 28, 2023
Posted by: watfee
from Jacksonville, FL
Expertise:Intermediate
Lagging in the S20 Note Plus features, slower, may have more room, but can't switch between cell and wifi. Can't turn off at a prescribed time (you have to WAIT until the cue is so full rather than having a time every night for it to restart to save you the time and headache in the middle of a business call! seriously, has happened ten times to me already!). Can't switch between wifi or cellular on it's own. I have to do it for things to work. Super irritating. In addition, it lags so bad that I hit a button and can't tell what's happening 90% of the time. Then I wait about 30 seconds, and right as I go to hit it the page pops up and I mess up what I was doing. Sure, these features seem inconsequental and easily dealt with, but not for a busy person.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, April 28, 2023
Hi Watfee... We appreciate you taking the time to review the Samsung Galaxy S23+. We value your input as we strive to innovate and improve on the design and functionality of our products. I've attached a couple articles that should help with the speed of your device, as well as the freezing you've experienced. Also below is our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung phone freezes and crashes
smsng.us/Warranty-Info
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung phone freezes and crashes
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Meh
on April 21, 2023
Posted by: Kcborjas
from Kansas City
Expertise:Expert
The issues with having to touch the screen multiple times is no bueno
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 23, 2023
Hi Kcborjas... Thank you for your review of the Samsung Galaxy S23+. Your feedback is important as we strive to give our consumers the best in design and functionality. I've attached a link that should help concerning the touchscreen sensitivity on your device. Feel free to contact Samsung Support, also below, if we can offer additional assistance. Thank you for being a valued customer. -Bethany
Touchscreen issues on a Galaxy phone or tablet (samsung.com
smsng.us/Samsung-Support
Touchscreen issues on a Galaxy phone or tablet (samsung.com
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone
on April 21, 2023
Posted by: Grandma needing a phone
from Chapin, SC
Expertise:Intermediate
I upgraded from a Samsung S10 for a trip to get a better camera. I am very happy with the phone and the experience. It was quick and easy. Looking forward to some wonderful pictures on our vacations!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US