Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
4
Takes great pictures!!
on July 13, 2023
Posted by: Gales5
from TEXAS
I Bought this Galaxy S23+ and love the extra room, great pictures! Still getting use to it!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on July 11, 2023
Posted by: Lovely
from Charleston SC
Expertise:Intermediate
So far so good. At first I was having difficulties opening apps, pictures and Google opening. Thanks to the TMobile store in ATL where I was vacationing, They were able to assist me. Smooth sailing now. It can also fit in my back pocket which I was afraid of it not fitting because it's a little bigger than my S21.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 9, 2023
Posted by: Redmitts
from Wichita, Kansas
Larger than my last phone. Quicker than my last phone. Noticed that the signal strength is greater. Easy to use. Great job introducing this phone to the public.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Phone continues to crash while on calls
on July 9, 2023
Posted by: Disappointed
from California
I bought less than one month ago. I've taken it back to the store twice.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, July 10, 2023
Hi there,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing more details about what you are experiencing with your device, I suggest reaching out to Samsung Support when you can to conduct troubleshooting on your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing more details about what you are experiencing with your device, I suggest reaching out to Samsung Support when you can to conduct troubleshooting on your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Super features
on July 7, 2023
Posted by: Yoyo
from Suffolk Virginia
Expertise:Intermediate
Interesting in this phone and willing to pay the monthly fee……
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had!!
on July 6, 2023
Posted by: Luv2Cook77
from Louisville Kentucky
Expertise:Expert
Best phone I've ever had!!! I wanted the one with more memory, but I'm happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 4, 2023
Posted by: Genesis gv60 whitehorse
from Los Angeles
Expertise:Expert
Top notch fit and finish feels great to handle fast processor speed, takes very detailed pictures with color will recommend to my family and friends..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 1, 2023
Posted by: Trini vibes
from St.Cloud, florida
Expertise:Beginner
I brought a month ago and I am so happy. I would recommend it to anyone
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US