Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
5
Love the features and clear pictures
on August 13, 2023
Posted by: Blumoon
from North Carolina
Expertise:Intermediate
I'm super happy with it, I bought it a couple of months ago
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lost half of my games progress
on August 11, 2023
Posted by: Jewlz1349
from Phoenix AZ
Trying to recover my info not able to get help from dealer not worth what I paid. Did not get charger with purchase. Cost me another fifty.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, August 14, 2023
Hi there Jewlz1349,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With so many people already having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Wall chargers are sold separately if you do not have a compatible charging block laying around. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch. For example, transferrable content from Android devices include: > Personal content: Contacts, S Planner, Messages, Memo, Call logs, Clock, and Internet. > App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. > Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. Not all content can be backed up and therefore transferred with Smart Switch. Here are the files that are excluded from a backup: > Contacts: Contacts saved on the SIM card, SNS (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded. > S Planner: Appointments synced with external accounts, such as Google, and calendar stickers are excluded. > App data: Data saved in private storage cannot be backed up. > Email: Social Hub and Premium accounts (Push email) are excluded. > Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store. For more information, please check out the Samsung article linked below with the title, "Content that can be transferred with Smart Switch." Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With so many people already having compatible charging blocks from previous devices, we try to lead a sustainable future by minimizing environmental impact. Wall chargers are sold separately if you do not have a compatible charging block laying around. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch. For example, transferrable content from Android devices include: > Personal content: Contacts, S Planner, Messages, Memo, Call logs, Clock, and Internet. > App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. > Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. Not all content can be backed up and therefore transferred with Smart Switch. Here are the files that are excluded from a backup: > Contacts: Contacts saved on the SIM card, SNS (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded. > S Planner: Appointments synced with external accounts, such as Google, and calendar stickers are excluded. > App data: Data saved in private storage cannot be backed up. > Email: Social Hub and Premium accounts (Push email) are excluded. > Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store. For more information, please check out the Samsung article linked below with the title, "Content that can be transferred with Smart Switch." Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Written by a customer while visiting Samsung US
Customer Rating
5
Major improvement over my s twenty one plus
on August 6, 2023
Posted by: Puddy
from Fort Myers
Expertise:Expert
The biggest thing I notice is I can look at my phone and be able to see the whole screen in direct sunlight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 1, 2023
Posted by: Samsung shopper
from Arkansas
Galaxy 23 plus is awesome, it's just the right size for me.
Great features,am so please with these phone.
Great features,am so please with these phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 31, 2023
Posted by: Yuly
from Calexico
I really like this phone it's reqlly cute big and really like how it works, especially the camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Great Samsung
on July 28, 2023
Posted by: tmntguy
I've had the S23+ for about 2 weeks and it's been great. I really like how quick it was to setup and transfer the information from my previous, phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth transition from Galaxy S10
on July 22, 2023
Posted by: Retired Educator
from Suffolk, VA
Expertise:Intermediate
I had very good experiences with my Samsung S10 and I am happy with my new upgrade to S23+.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok
on July 15, 2023
Posted by: Linda 54
from Las Vegas, NV
I've had this a couple of weeks. The main problem I have is that I can't watch my shows on CBS. It keeps saying network connection and to check your connections. When I had my galaxy A53 I had no problems watching my shows on the phone..
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US