Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Average customer rating
4.4
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
120
4 Stars
27
3 Stars
13
2 Stars
5
1 Star
7
86%of customers recommend this product.
(
128 out of
149)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 256GB (Unlocked) - Phantom Black
Customer Rating
4
I made the right decision to purchase this phone.
on September 18, 2023
Posted by: Pebbles
from New York
I purchased and received two Samsung Galaxy S23 plus phones. Great phones but Samsung will never be better than Huawei smartphones. I don't understand why this phone has less than 5000 mah battery life. It should have been between 5000-6000 mah battery level. Huawei battery life is fantastic. Lasts all day. Samsung Galaxy S23 plus colors look very boring. Huawei colors on their smartphones are very attractive. I would still recommend Samsung over Motorola.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone too own!
on September 15, 2023
Posted by: Mr Dre
from Mansfield Ohio
Expertise:Intermediate
I traded in my fold because I wasn’t using it like I could have been, with theS23+ I’m finding out awesome things. Thank you for my new toy lol Andre
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 8, 2023
Posted by: Shane
from Marietta ohio
Expertise:Expert
So far pretty amazing phone. As other have said. Battery life is great. I switch back and forth from iPhone to android (usually a galaxy) every couple years. This one has not disappointed so far. I like it alot. Love my customization features. I do wish you could draw in messages like on iPhones. Just draw a cute picture and send it to my lady. Very powerful phone tho. Super smooth and crisp.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Had to upgrade
on September 7, 2023
Posted by: Android enthusiast
from San Antonio TX
Expertise:Intermediate
The phone has some glitches. Messages don't come in when received.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Debra, Social Commerce, September 8, 2023
Hi Android,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Check out the article titled, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you are experiencing with your messages, linked below. Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Check out the article titled, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you are experiencing with your messages, linked below. Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Customer Rating
4
Love the size!
on September 5, 2023
Posted by: Suzie
from Massachusetts
Expertise:Beginner
I am still learning how to use the phone. It has so many features and I have just switched from the iPhone to the Galaxy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone ever. Samsung has the best cell phones
on August 25, 2023
Posted by: Lisa23
from Linden, NJ
Expertise:Intermediate
I bought this 2 weeks ago and I find it easier to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
overal 4.9 rating because of front camera.
on August 25, 2023
Posted by: RoseBuds
from Downey, CA
Expertise:Expert
I boutght my phone a few months ago and I have had a great time with it. I love using bixby and the camra is the most amazing camera on a phone i have ever seen/ had; it is easier to use on the daily, more than my camera I bought specifically for photos. The only thing wrong is that, the front camrea is blurrry everytime I open it. I would have to shake the camera vigourosly to get it to focus. I have restarted the phone many times but it does not solve the problem. I love everything about my phone except for the front camera.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 17, 2023
Posted by: Pattycake
from Maine
Expertise:Intermediate
I only been using this for 2wks I love it so far it has great photos and volume
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US