Customer reviews from philips.com
Philips Sonicare - ExpertClean HX9630/17 Rechargeable Toothbrush,Bluetooth Connectivity, Pink
Average customer rating
4.4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
74
4 Stars
18
3 Stars
6
2 Stars
5
1 Star
4
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Philips Sonicare - ExpertClean HX9630/17 Rechargeable Toothbrush,Bluetooth Connectivity, Pink
Customer Rating
4
Love the job it does so effortlessly!
on April 7, 2022
Posted by: BrushEveryNight
Gender:Male
[This review was collected as part of a promotion.] I love this product and use it because it works without over brushing my gums. I have had several but to my DISAPPOINTMENT the last one broke after a year. The stem came off.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Brush is Great!
on April 10, 2022
Posted by: NamaStacey
Gender:Female
[This review was collected as part of a promotion.] The only reason I couldn't give 5 Stars was due to the app never working for me. I downloaded it the day I started using it, and hoped it would keep me posted on my oral hygiene. But, after not working every time I tried to log in, I just gave up. The brush still works fantastically so that's the important thing!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Good performance but low quality
on April 13, 2022
Posted by: Anonymous
Gender:Male
I got this unit for 1.5 and it broke now. The shaft is too loud and loose. Need to replace it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 19, 2022
Hi Eugene,
Thank you for taking your time to leave this review. We are very sorry to hear about your unsatisfactory experience with our Sonicare.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time to leave this review. We are very sorry to hear about your unsatisfactory experience with our Sonicare.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their
best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
I very much the very soft speed
on April 18, 2022
Posted by: katey- not my real name
Gender:Female
[This review was collected as part of a promotion.] Because I really like this toothbrush - I do not have a smartphone -sorry
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Best Norelco Shaver Yet
on April 23, 2022
Posted by: Owen35
Gender:Male
[This review was collected as part of a promotion.] Best shaver yet and now includes a built-in pop-up trimmer. However, the trimmer is not very sturdy when using.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It works very very well
on May 9, 2022
Posted by: Wildman Jake
Gender:Male
[This review was collected as part of a promotion.] Because it works as it was designed to do. Does the job it is for.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Better than standard
on May 16, 2022
Posted by: Professor86
Gender:Male
[This review was collected as part of a promotion.] I was surprised how improved this model is compared to the more basic model. Yes it really cleans under the gum line. However I found the app useless and removed it. The c3 brushes are also quite an upgrade
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I really like my new toothbrush - and the excellen
on May 22, 2022
Posted by: CETst
Gender:Female
[This review was collected as part of a promotion.] Not only is the product excellent, but the service I received from your represent was stellar
I would recommend this to a friend!
Written by a customer while visiting philips.com