Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Green
Average customer rating
4.3
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
57
4 Stars
11
3 Stars
3
2 Stars
4
1 Star
7
82%of customers recommend this product.
(
41 out of
50)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Green
Customer Rating
5
Amazing performance and battery life.
on August 23, 2023
Posted by: vik717
from New Jersey
Expertise:Intermediate
I upgraded from OnePlus 9Pro. I was deliberating between. S23ultra and IPhone 14proMax. Clearly, I wanted the best of its kind on the market.
Since I am familiar with android, I chose to purchase S23Ultra. This phone delivered big time.
Everything is amazing about this phone: design, display, BATTERY, and ofc new system. I am over the moon with the purchase.
I wish there was better screen protectors available for this device.
I will be using this phone for years to come.
Since I am familiar with android, I chose to purchase S23Ultra. This phone delivered big time.
Everything is amazing about this phone: design, display, BATTERY, and ofc new system. I am over the moon with the purchase.
I wish there was better screen protectors available for this device.
I will be using this phone for years to come.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FANTASTIC BATTERY LIFE!
on August 25, 2023
Posted by: OCEANWAVESNANA
I have had phones from the very beginning, and up to the 13pro max, I had nothing but problem with my last two iPhone, I once had a note 2 and loved it but anew iPhone came out and wanted to try it so I did. As the iPhone keep progressing there getting crappies and crappies, so I decided to go back to an android and went with the Samsung 23ultra and I LOVE IT!!!!!!! YOU COULDN'T PAY ME TO GO BACK TO AN IPHONE!!!! so glad I went with the 23 ultra😁
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 27, 2023
Posted by: Cindy
I love my S 21 ultra but I cracked my screen and instead of having it fixed I decided to upgrade to the S 23 ultra and I am glad I did. I love my phone. It does everything I like and more.
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new Samsung s23 ultra
on August 28, 2023
Posted by: Mack
from Castro Valley California
Expertise:Intermediate
I just got my new Samsung S23 ultra and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Feels like a downgrade from Note 9
on September 8, 2023
Posted by: Imissthenote
from New York, ny
Expertise:Intermediate
Screen is not always as responsive as it should be. I have to tap multiple times to get the display bar to show up or to pause/start a show. I do not have a sreen protector on. The fingerprint scanner is useless. I have not gotten it to consistently work. My google password manager does not work on my apps. I have disable samsung pass multiple times and there is no option for me to turn on google. The camera is nice but I still regret my purchase.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hey Imissthenote,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 Ultra has the most current version of software, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. Check out the article titled, "Samsung phone is not recognizing fingerprints" for some helpful troubleshooting steps that you can take to help resolve what you have been experiencing with your fingerprint scanner. If you have any additional feedback to share with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 Ultra has the most current version of software, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. Check out the article titled, "Samsung phone is not recognizing fingerprints" for some helpful troubleshooting steps that you can take to help resolve what you have been experiencing with your fingerprint scanner. If you have any additional feedback to share with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone has everything I'm looking for and mor
on September 8, 2023
Posted by: Lees
from Santa Monica
Expertise:Beginner
Nice product would love to have one I've been looking to get one for a very long time.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on September 15, 2023
Posted by: RoastBobo
from Ontario, CA
Expertise:Intermediate
Recently upgraded from my S20 Ultra. I love the features and how smooth everything feels when downloading or playing a game
The only con I have is group messages sometimes stop working but that may just be my carrier acting up. This phome is the best and I'll most likely never go back to an IPhone
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone in the market
on October 5, 2023
Posted by: cali
from miami fl
Expertise:Expert
theres only few words to rate this device.
it is the best phone in the market by far.
it is the best phone in the market by far.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US