Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Lavender
Average customer rating
4.1
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
3
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Lavender
Customer Rating
2
Decent
on December 6, 2023
Posted by: Brian
Expertise:Expert
Phone can be super slow and glitchy. Screen locks up and won't work and I'll have to restart device. It's a upgrade from s21 ultra, but not that great
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy Social Commerce, December 6, 2023
Hi there Brian,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have linked your device's most current software update below. Please ensure that your software has been updated with the latest version available. Feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have linked your device's most current software update below. Please ensure that your software has been updated with the latest version available. Feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on December 7, 2023
Posted by: Cams
from Rhode island
Expertise:Intermediate
Around 1 month ago I'm in love with my new phone
Kķkkkkķkkkkkkkkkk
Kķkkkkķkkkkkkkkkk
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Color that stands out, big screen to view.
on December 18, 2023
Posted by: Jeeves
from Minneapolis MN
Expertise:Intermediate
Not an Apple IPhone, but pretty decent product overall. Easy to use and navigate through apps. Only set back is the Samsung technical department. Hard to get a hold of, hard to comprehend at times, and generally the issue isn't resolved the 1st time around
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US