Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product.
(
61 out of
95)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
5
Amazing phone
on May 12, 2022
Posted by: Anonymous
from San Antonio, TX
Expertise:Intermediate
This phone does everything I wanted and more than I expected. Great picture taking and quick IOS. Worth the purchase!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone, but missing earjack port
on May 11, 2022
Posted by: Cyrene
from Bliss
Expertise:Intermediate
I bought this phone to replace an old J7. I loved the features on the old J7 and did not want to trade it but I wanted the newer features and it was time. I opted for the S21 FE 5G over the flip due to the difference in price and have not been disappointed overall. The battery life is good when compared to most current electronics and I bring my charger with me if I plan on using the phone often. I do not like cloud storage because I don't know who runs the cloud, and I like to know who has my data. It is a great buy EXCEPT for the fact that I could not use my old earphones due to a missing earjack port so I had to go and buy some pricey ear buds for the new phone. :(
Please bring back the earjack port, Samsung.
Please bring back the earjack port, Samsung.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Tragic
on May 10, 2022
Posted by: Damian
from Florida
Expertise:Expert
Hate it! phone sometimes does not keep up with typing, it will lag even when typing password or something, or even if you type message and want to put emoji you will have this 1-3 second leg before it will even. Phone overheat so much that its just a joke, and i don't have any apps running in background like facebook etc. Turning phone off are the same buttons that take screenshots now my god, OVERALL PERFORMANCE AND USER EXPERIENCE IS SUPER FRUSTRATRING and not worth the price
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, unique ans very resourceful
on May 7, 2022
Posted by: Mike
from Texas
Expertise:Intermediate
Would recommend to all
Especially for price
Great design
Especially for price
Great design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, fast and full of features
on May 6, 2022
Posted by: Gorichb
from Lake Ozarks Missouri
Expertise:Intermediate
Going on a couple months now and completely satisfied so far. This is my 5th galaxy phone and they keep getting better. The phone responds quick and has all the latest features. The camera is one of the best I have seen by far and is equal too if not better than my wife's iPhone. Excellent phone so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
SAMSUNG GALAXY 21fe
on May 2, 2022
Posted by: Siri
from Florida
Expertise:Intermediate
I bought this cell and returned mine because it was a great deal. Unfortunately my new cell loses it's charge really fast, only lasts about 3 hours. I closed all the apps that weren't necessary and were working in the background and nothing changed. I wish I would've kept my old phone and not bought this.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery, disappointing pics, etc.
on April 30, 2022
Posted by: Eddie
from Sarasota, FL
I upgraded from my s9 because I was charging my battery two or three times a day only to find that I need to charge my s21 FE 1 and 1/2 times a day. My wife and colleagues have Apple phones and after more use, watching video after video, they have 20%-30% more battery life at the end of the day than I do NOT watching videos, or playing battery draining games. What gives?
Also, picture quality isn't as good as I expected. Took some pictures at a convention in low lighting (not really, really dark) and pictures came out grainy. I can't believe im saying this but My s9 took much better pictures in that kind of lighting.
Otherwise it's a solid phone with a great display (unless you're in the sun... then it's hard to see anything.) I'm really enjoying the speed difference.
I have to agree with some of the others here: I expected much more for the price and from Samsung. So far it's the worst of the Samsungs that I've had and thus is my 4th phone from them. I'm still within my 30 day trial period and as much as I hate to say it (because I can't stand Apple) I might have to switch. Better battery life and comparable bells and whistles at this price point. Sorry Samsung. I have been loyal to you all these years, but I might have to leave.
Also, picture quality isn't as good as I expected. Took some pictures at a convention in low lighting (not really, really dark) and pictures came out grainy. I can't believe im saying this but My s9 took much better pictures in that kind of lighting.
Otherwise it's a solid phone with a great display (unless you're in the sun... then it's hard to see anything.) I'm really enjoying the speed difference.
I have to agree with some of the others here: I expected much more for the price and from Samsung. So far it's the worst of the Samsungs that I've had and thus is my 4th phone from them. I'm still within my 30 day trial period and as much as I hate to say it (because I can't stand Apple) I might have to switch. Better battery life and comparable bells and whistles at this price point. Sorry Samsung. I have been loyal to you all these years, but I might have to leave.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on April 29, 2022
Posted by: Cocoiswhite
from Beaverton, OR
Expertise:Expert
I bought this phone a month ago. My previous phone was S10e. Definitely an upgrade in almost every category. Before I purchased this phone I did my research on various phones and came to a conclusion that this is the one for me. Many people complained about the plastic back but honestly how many people use their phone as it is without a case anyway so the plastic finish didn't bother me at all as Samsung did it to keep the cost down.
the resolution is full HD and looks crisp and vivid.
the refresh rate is 120Hz. so when you scroll up and down it's much smoother than 60Hz.
it will drain your battery faster though but you can go to Display settings and change it to 60Hz if you want.
the refresh rate is 120Hz. so when you scroll up and down it's much smoother than 60Hz.
it will drain your battery faster though but you can go to Display settings and change it to 60Hz if you want.
On my S10e the scanner was a side-mounted button and it worked great. I was a little worried about the on-screen fingerprint scan at first but it works well too.
I recommend you to pay a little more and get a 256g version because this device doesn't come with an expansion slot for more memory and the 256g version has 8GB RAM vs 6GB in the 128g version. So it's better for multitasking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US