Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product.
(
61 out of
95)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
1
Glitchy
on April 28, 2022
Posted by: Jack
from Nd
I do not like this and going to store tomorrow to see options. Very glitchy and can't use internet while on calls. Maps glitch every time you use. No app will remember info so have to log in each time which is not cool for the profession I'm in.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Some good features...poor battery life
on January 30, 2022
Posted by: Lucifer666
from Chicago, Il
Expertise:Intermediate
Got the samsung s21 fe two weeks ago, I do not like that it has both onedrive and samsung backing up, filling up unnecessary space. Also, if you use the phone pretty often during the day, the battery will not last & you will be charging the phone before night. The camera takes nice still photos but any movement and it's a blur. Overall though, it's a good phone with good speed, handles well.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Darn near perfect !
on January 29, 2022
Posted by: Dan409
from N.Y.
Expertise:Expert
After all of these years using cell phones this comes the closest to being the one that seems to be made just for me. The only thing that keeps this phone from being perfect for me is the lack of an SD card slot.
Everything that a phone is supposed to do this thing excels at. There are to many to list here. I've had over the years just about every brand phone there is and I always end up coming back to samsung. Please Samsung, if you make an S-22 FE next year, please include a SD card reader. That is the only thing missing in this phone to making it absolutely perfect for me.
Everything that a phone is supposed to do this thing excels at. There are to many to list here. I've had over the years just about every brand phone there is and I always end up coming back to samsung. Please Samsung, if you make an S-22 FE next year, please include a SD card reader. That is the only thing missing in this phone to making it absolutely perfect for me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly amazing
on May 31, 2022
Posted by: MegR
from River Falls, WI
Expertise:Intermediate
I don't typically write reviews, but I just need to say this. I dropped my Galaxy S21 in a lake; the water was too murky to see where the phone was and too cold to go diving for it. Two weeks later I returned, the water had cleared, and I could see it at the bottom of 3 feet of water. My husband dragged it out with a pole and we let it dry. Just for fun I plugged it in to see what would happen. Not only did it fully charge, it turned on and works! I had already replaced the phone, but I was able to transfer all of my information. Most importantly, I was able to transfer 1.5 years worth of pictures I never backed up--including pictures from our vacation in Hawaii. I am AMAZED, and I don't say that lightly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Galaxy phone yet
on February 23, 2022
Posted by: FrustratedAsCanBe
from Phoenix, Az
I have had nothing but issues with this phone. It will randomly not send texts (and there is no way to find out if your texts went through or not unless you do that terrible and intrusive confirmation report), the camera quality is about the same as the original Galaxy S phones, the fingerprint is unusable, the battery life is terrible and it drains significantly faster on the lower end than it does when fully charged, the charging port has been loose since I got it and it won't charge well. It doesn't sound like much, but on a daily basis it's extremely frustrating. I wish typing on an iPhone wasn't terrible because I'd absolutely switch permanently otherwise.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Message app
on January 27, 2022
Posted by: Weswi
from Florida
Expertise:Intermediate
Samsung phones are amazing but until this day still missing one thing that apple do better than Samsung.
The Samsung message app need a major update, iMessage is great but I’m sure Samsung can do better than iMessage, I can’t wait for that day. Maybe send an update for the new messaging app on the s22.
Also can we make sure snap is compatible with Samsung camera so pictures and video from snap can have better quality.
Samsung have always been my favorite phones, I just would like to see these updates and I’m sure that would bring a lot of apple users to Samsung
The Samsung message app need a major update, iMessage is great but I’m sure Samsung can do better than iMessage, I can’t wait for that day. Maybe send an update for the new messaging app on the s22.
Also can we make sure snap is compatible with Samsung camera so pictures and video from snap can have better quality.
Samsung have always been my favorite phones, I just would like to see these updates and I’m sure that would bring a lot of apple users to Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone sucks
on February 17, 2022
Posted by: Anonymous
I've had this phone for a month and it sucks!! I transfered all my stuff from my s10, had to reset the phone a cpl days layer because it was telling me I didn't have permission to use my camera! After I fixed that, I had to reset it again this time if I put it in landscape mode I couldn't get it out until I backed out to my home screen!! The battery life sucks, I get 6 hours of use before I have to charge it, and I have to use a wireless charger because the cord won't charge the phone unless you have it in there just perfect and even then it says fast charging but says it will be done it 30 hours! Truthfully I want to give this phone back and get my s10 back, it was a far superior phone
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Tragic
on May 10, 2022
Posted by: Damian
from Florida
Expertise:Expert
Hate it! phone sometimes does not keep up with typing, it will lag even when typing password or something, or even if you type message and want to put emoji you will have this 1-3 second leg before it will even. Phone overheat so much that its just a joke, and i don't have any apps running in background like facebook etc. Turning phone off are the same buttons that take screenshots now my god, OVERALL PERFORMANCE AND USER EXPERIENCE IS SUPER FRUSTRATRING and not worth the price
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US