Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product.
(
61 out of
95)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
5
the perfect size
on April 12, 2022
Posted by: mangtemi
from Albuquerque, NM
Expertise:Expert
[This review was collected as part of a promotion.] I'm so happy with the featured it has, other flagship phone's overkill specs are too much that they're not useful anymore. Galaxy S21 FE's great specs and extremely good battery makes it bang for the upgrafe
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Multiple function issues
on April 20, 2022
Posted by: Doglady
from Owego NY
Expertise:Intermediate
I bought my S21FE in january 2022. Had connection issues related to 5G immediately. Had it about a month when a routine software update caused icon badges to disappear. 2 calls and 3 hours with customer service led to sending the phone back to be reflashed. Also, first time I tried to take pictures, the camera failed. When the S21FE works, it's a pretty good phone, lots of great features, but comes with issues too.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good price
on April 20, 2022
Posted by: Pam E
from Wisconsin
Expertise:Intermediate
I'm happy enough with the phone. I wish the battery lasted longer, have to charge everyday. I also wish it came with a recharger cord, and that there was a place to plug in headphones. I also thik it comes with too many apps
I will never use and cannot uninstall. Overall I would say I'm happy with the phone just few things I would change.
I will never use and cannot uninstall. Overall I would say I'm happy with the phone just few things I would change.
Features
2
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on April 22, 2022
Posted by: Tink
from Strongsville, OH
Expertise:Intermediate
Just a couple of things I miss from my S8+. I wish the S21fe came with a storage card, and I really miss the small indicator lights to inform me of a missed text or call.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Poor battery, disappointing pics, etc.
on April 30, 2022
Posted by: Eddie
from Sarasota, FL
I upgraded from my s9 because I was charging my battery two or three times a day only to find that I need to charge my s21 FE 1 and 1/2 times a day. My wife and colleagues have Apple phones and after more use, watching video after video, they have 20%-30% more battery life at the end of the day than I do NOT watching videos, or playing battery draining games. What gives?
Also, picture quality isn't as good as I expected. Took some pictures at a convention in low lighting (not really, really dark) and pictures came out grainy. I can't believe im saying this but My s9 took much better pictures in that kind of lighting.
Otherwise it's a solid phone with a great display (unless you're in the sun... then it's hard to see anything.) I'm really enjoying the speed difference.
I have to agree with some of the others here: I expected much more for the price and from Samsung. So far it's the worst of the Samsungs that I've had and thus is my 4th phone from them. I'm still within my 30 day trial period and as much as I hate to say it (because I can't stand Apple) I might have to switch. Better battery life and comparable bells and whistles at this price point. Sorry Samsung. I have been loyal to you all these years, but I might have to leave.
Also, picture quality isn't as good as I expected. Took some pictures at a convention in low lighting (not really, really dark) and pictures came out grainy. I can't believe im saying this but My s9 took much better pictures in that kind of lighting.
Otherwise it's a solid phone with a great display (unless you're in the sun... then it's hard to see anything.) I'm really enjoying the speed difference.
I have to agree with some of the others here: I expected much more for the price and from Samsung. So far it's the worst of the Samsungs that I've had and thus is my 4th phone from them. I'm still within my 30 day trial period and as much as I hate to say it (because I can't stand Apple) I might have to switch. Better battery life and comparable bells and whistles at this price point. Sorry Samsung. I have been loyal to you all these years, but I might have to leave.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
SAMSUNG GALAXY 21fe
on May 2, 2022
Posted by: Siri
from Florida
Expertise:Intermediate
I bought this cell and returned mine because it was a great deal. Unfortunately my new cell loses it's charge really fast, only lasts about 3 hours. I closed all the apps that weren't necessary and were working in the background and nothing changed. I wish I would've kept my old phone and not bought this.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, unique ans very resourceful
on May 7, 2022
Posted by: Mike
from Texas
Expertise:Intermediate
Would recommend to all
Especially for price
Great design
Especially for price
Great design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone, but missing earjack port
on May 11, 2022
Posted by: Cyrene
from Bliss
Expertise:Intermediate
I bought this phone to replace an old J7. I loved the features on the old J7 and did not want to trade it but I wanted the newer features and it was time. I opted for the S21 FE 5G over the flip due to the difference in price and have not been disappointed overall. The battery life is good when compared to most current electronics and I bring my charger with me if I plan on using the phone often. I do not like cloud storage because I don't know who runs the cloud, and I like to know who has my data. It is a great buy EXCEPT for the fact that I could not use my old earphones due to a missing earjack port so I had to go and buy some pricey ear buds for the new phone. :(
Please bring back the earjack port, Samsung.
Please bring back the earjack port, Samsung.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US