Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product.
(
61 out of
95)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
5
Wonderful phone
on March 31, 2022
Posted by: Anonymous
from Springfield Oregon
Expertise:Beginner
I've been a long time apple fan I was super skeptical about switching to an android and my friend recommended me the Samsung line and I was like ill give it a shot and I'll tell you what best decision ever because not only I love how clear the photo are but on how fast my phone is no more slow down keeps up with my day to day fast and bounce the battery life is amazing I highly recommend this phone over any other phone out there
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for me
on March 31, 2022
Posted by: Ossito
from California
Expertise:Intermediate
I bought this phone last year in June and it is still working like new. So smooth! This is my first makeshift phone and I'm elated with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's ok at best
on April 1, 2022
Posted by: Lisa
from Maine
Expertise:Intermediate
It takes good pictures, when it works. I constantly get camera failure and the camera shuts down. So I frequently miss picture opertunites. Battery life is no better than my s9 I've had for years. Really angry at myself for letting the US cellular guy push me into this phone!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Charles, Samsung Care, April 6, 2022
Hi Lisa. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S21 FE 5G. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.
Issues with the camera app on your Samsung phone https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144375034
Have a great day.
^Charles
Issues with the camera app on your Samsung phone https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144375034
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Really nice!
on April 3, 2022
Posted by: Rob69
from California
Expertise:Intermediate
Just Wow!! Nice phone than the old one I had, everything bout this phone is just awesome. I'm loving it, the best android phone I've ever had. I would recommend this phone to anyone looking for a fast+best camera on an android phone out now, one satisfied customer here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy
on April 6, 2022
Posted by: Trex0929
from Adairsville, Ga
Expertise:Expert
My husband bought both of us a Samsung Galaxy S21 FE 5G and I absolutely love my phone. I haven't even had it a full month yet but it's absolutely the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gift from my son! Love it!!
on April 6, 2022
Posted by: Grama
from Virginia
I'm older and didn't grow up "tech-savvy ". I find this phone very intuitive and easy to navigate. The only problem I have is screenshots. I think it's just strange having to run the side of a hand over the screen. It's hard when arthritis doesn't allow your hand to straighten. Obviously my problem, not the phones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera and video quality
on April 8, 2022
Posted by: Randall
from Marion Illinois
Expertise:Expert
Bought it a month ago had s10 plus for 3 years and notice some differences between the phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Galaxy To Date
on April 8, 2022
Posted by: Raven
from Pittsburgh
Expertise:Expert
I have had Galaxy phones from the beginning of smart phones. This is by far the worst one yet. Locked up within the first couple days and still does. Battery life is crap. It's way to small to me. I like a bigger phone. Sound cuts in and out.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US