Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6 out of 5
3.6
(119 Reviews)
Open Ratings Snapshot
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product. 
(
61 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Camara is great
on December 13, 2022
Posted by: Daniel
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone great updates, easy to use. No glitches.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 4 life
on December 4, 2022
Posted by: Eddy22597
from Katy TX
Expertise:Expert
[This review was collected as part of a promotion.] 1 and half years later not s single issue shoot your probably more likely to change wives before you ever change phones
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features great size
on December 3, 2022
Posted by: DocGG
from CHARLESTON SC
Expertise:Expert
[This review was collected as part of a promotion.] Having been a. NOTE user since being introduced by samsung this one stood up to the challenge
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S21 Fe is the master of none but in a good way!
on November 29, 2022
Posted by: John
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] Let's start by just appreciating that Samsung one UI has made me love thier phones since 2018, that's when I got my first mid range phone from Samsung Galaxy M30s and when I moved to a new country in 2022 it was a necessity to upgrade to a new phone. So I never had a doubt in my mind and I did anyways choose Samsung Galaxy series phone over anything else even though this country is obsessed over iOS devices (aka Apple). And when it came to the phone I ended up getting was the Samsung Galaxy S21 FE it's an all-rounder flagship for not so flagship price! What I use the most in Samsung Galaxy is the seamless software integration with windows 11 devices, ease of transferring file without proprietary apps like iTunes (I know the pain, former iPhone user! And see my current iPhone user struggle still in my household). So this device is a good balance of everything that has a flagship processor and removing flagship gimmick like full glass build ("Because glass is glass! So, Glass breaks!" Said a wise person ;-) So summary who would like this phone will be anyone who loves value for money and people who realize all glitter are not gold! Because S21 FE does cost like a gold bar.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on October 18, 2022
Posted by: Darrian
from Indiana
Expertise:Expert
[This review was collected as part of a promotion.] I've had my s21 fe for a while at this point I'm kinda disappointed to know no new fe phones will ever be made personally the no glass backing is a great thing to me it makes the phone more durable as the back can't shatter and the pricing on the phone with it being the same as the s21 internally and still bring cheaper is great even came with a slightly bigger screen then the s21 personal I have no complaints about the phone it's been amazing of course the operating system has issues every now agian but can blame that on the phone its just android getting overwhelmed when too much data builds up then just have to power off the device and turn it back on due to android needing some ram to store data so any phone needs a power off to clear the data build up and go back to normal it runs anything really smooth with another issues from the device itself unless it's a compatibility issue with an app but that's agian a issue with any phone sometimes the cpu and gpu are still a pretty high quality even still with new phones coming out the screen is crystal clear and a high resolution with the phone itself still getting new features and security updates the speakers are clear and fairly loud the wifi connection is perfect I would recommend anyone wanting a expensive phone but not looking to spend too much to get this phone it's all around good even with it being a little old I would love more fe phones to come out if one ever did I'd probably upgrade my phone right away I just can't imagine this phone breaking down until it has many years of use on it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Terrible Decision!!!!
on October 12, 2022
Posted by: Kandice
from Round Rock, Tx
Expertise:Expert
OMG!!!! I wish I would have kept my S21 ULTRA instead of trading it for the Z Flip4. I thought I was making a great decision... I was so wrong. I hate the line that runs across where the phone folds. Today leaving the gym, the folded phone fell out of my pocket. I picked it up and put it in my bag only to find out, once I was home, that it wouldn't open all the way. The case was fine, the phone looked fine, but everything wasn't fine. It has been less than 2 months and these problems have occurred already! I just read that this is an issue with this phone due to some unnecessary changes made with the hinges. I made a really terrible decision with this phone.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and takes great photos
on October 11, 2022
Posted by: Roofie
from Herscher illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I had to get a new phone due to having a outdated phone i enjoy my new s21
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Happy with this Device
on October 6, 2022
Posted by: ZeroXMRK
from Citrus Heights, Ca
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love this phone. It works great, it seems to me that it's gonna stay working for long time, software and hardware wise. The only things I dislike are the screen fingerprint scanner. It doesn't seem to work 100% of the time. The other thing, which is my biggest dislike, is that it doesn't have an Iris Scanner like the Galaxy S9 did. I think that was the honestly the BEST feature. It worked 100% of the time, in daylight or the dark. I wear gloves, masks and other headgear for work, so being able to hold the phone up to my eye to unlock it was amazing.
Other than those 2 things, the S21 battery is pretty good, it lasts me a full day even with continuous use. Though sometimes it does die very quickly and I won't even be using it, which is an every now and then thing. The waterproofing has held up 100%, and I use this thing in the water a lot. I also wash it everyday with soap and cold water. The cameras are excellent and the quality of the screen and the pictures are stunning. Pictures can be blown up on bigger screens and still be crystal clear. I love this phone. I'm glad I pre-ordered it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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