Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product.
(
61 out of
95)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
5
Perfect phone for daily needs
on February 3, 2022
Posted by: netizan1999
from Chicago
Expertise:Expert
This is a very practical phone. It has all high end specs and runs very smooth and fast. I got the 8gb RAM model. Bright 6.4" screen, excellent for reading and browsing. It is light and very portable. Very good camera, no complaints here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I ever owned
on February 2, 2022
Posted by: Billy
from Calhoun, Georgia
I bought this phone last month and it is simply amazing!! I love everything it does from the fast processor to the great pictures it takes. The ONLY negative is the magic eraser, it is gimmicky, and it is just okay when using.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Streamlined, pocketable, and sleek.
on January 25, 2022
Posted by: Redevee
Expertise:Expert
Switched over from my iPhone 13 because I liked the UI multitasking and the light and minimal feeling of this phone after playing with a store demo. This phone feels light and refined on the hand. It has a gorgeous screen with colors that come at out at you. The finger print sensor is a great and perhaps an unpopular opinion, but I prefer it over face authentication. Overall this is a great solid phone with a sleek feel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 FE 5G
on February 8, 2022
Posted by: Jenn
from McMinnville, TN
Expertise:Intermediate
I just got it a couple weeks ago and I absolutely love it, lavender purple and my favorite color and also got lavender purple buds2 so I'm super happy. Great price and great service
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ill never buy this cellphone again
on June 1, 2022
Posted by: Melvin
from Dallas
Expertise:Beginner
The screen gets really hot all the time one day gets to hot to the point i drop itt burns my finger really bad and the screen is really fragile ......
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Edward Smith, Social Commerce, June 2, 2022
Hi Melvin, thank you for your feedback on your Galaxy S21 FE. We are always looking for ways to improve our products and user experience for the future based on user feedback. Thank you again for your feedback and being a valued Samsung user.
Warranty:
https://www.samsung.com/us/support/warranty/
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Warranty:
https://www.samsung.com/us/support/warranty/
Repair:
https://www.samsung.com/us/support/service/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Enough
on February 1, 2022
Posted by: Bugabooboo
from AZ
Expertise:Beginner
I was debating switching from the s20 fe to the s21 fe which obviously I made the switch. The phone itself is not the same size as the s20 one (imo) the good feature about this newer version is the camera upgrade & can easily fit into my pant pocket. The battery life is still meh like the s20 fe, but it is a flagship phone after all but it runs much better & again the camera quality after playing with it for a good couple hours is way better. Also I do enjoy that the body frame is a little more thicker but light weight which is nice. Overall great little phone without breaking the bank, but just know it's not going to be like the more expensive ones with all the bells & whistles lol. I got mine in white & it's actually pretty yet simple...overall happy with my purchase on it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the upgrade from the S20
on February 7, 2022
Posted by: AvidPhoneUser
from Atlanta, GA
Expertise:Intermediate
Without the use of a microsd card to store my photos and videos safely in the case of my phone being damaged, it is not worth the upgrade. If Samsung doesn't add back the microsd card slot for their top of the line phone, then I'll have to start looking elsewhere for a better Brand of android phone.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade
on February 3, 2022
Posted by: A2 wolverine
from MI.
Expertise:Intermediate
Big upgrade for myself coming from S8+ to S21FE
Camera is an improvement, stills are spectacular I haven't shot video yet still getting acquainted with new features. Noticed battery life isn't as good as I was hoping for, while using it alot during the day, I've noticed it needs to be on the charger sooner then I expected.
Camera is an improvement, stills are spectacular I haven't shot video yet still getting acquainted with new features. Noticed battery life isn't as good as I was hoping for, while using it alot during the day, I've noticed it needs to be on the charger sooner then I expected.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US