Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6 out of 5
3.6
(119 Reviews)
Open Ratings Snapshot
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product. 
(
61 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
1 out of 5
1
Not worth the upgrade from the S20
on February 7, 2022
Posted by: AvidPhoneUser
from Atlanta, GA
Expertise:Intermediate
Without the use of a microsd card to store my photos and videos safely in the case of my phone being damaged, it is not worth the upgrade. If Samsung doesn't add back the microsd card slot for their top of the line phone, then I'll have to start looking elsewhere for a better Brand of android phone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
2 things I like best abt my new Samsung S21 Fe....
on February 5, 2022
Posted by: Libra
from IL
Expertise:Intermediate
128 gb & the phone is purple! I didn't have a choice since my fave LG stopped making phones! Maybe after I've had this one for many months, it might grow on me.
The special characters on the keyboard are in different places than a normal keyboard.
I can't find simple things that I've always been able to find.
And why in God's name, do you send me an email toe "review your new phone" and the link takes me FIRST to a page full of marketing ads for new phones & services? Hellooooo! You're asking me to "review your new phone".... Nuff said!
Features
2 out of 5
2
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice upgrade
on February 3, 2022
Posted by: A2 wolverine
from MI.
Expertise:Intermediate
Big upgrade for myself coming from S8+ to S21FE
Camera is an improvement, stills are spectacular I haven't shot video yet still getting acquainted with new features. Noticed battery life isn't as good as I was hoping for, while using it alot during the day, I've noticed it needs to be on the charger sooner then I expected.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Something good, something bad
on February 3, 2022
Posted by: John Chicago
from Chicago
Expertise:Intermediate
Overall - good graphics, some features redundant, Bixby - just frustrates me. Switching on -off phones is too complicated for new S21 users.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone for daily needs
on February 3, 2022
Posted by: netizan1999
from Chicago
Expertise:Expert
This is a very practical phone. It has all high end specs and runs very smooth and fast. I got the 8gb RAM model. Bright 6.4" screen, excellent for reading and browsing. It is light and very portable. Very good camera, no complaints here.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I ever owned
on February 2, 2022
Posted by: Billy
from Calhoun, Georgia
I bought this phone last month and it is simply amazing!! I love everything it does from the fast processor to the great pictures it takes. The ONLY negative is the magic eraser, it is gimmicky, and it is just okay when using.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Phone!!
on February 2, 2022
Posted by: RedRoeder
from Santa Barbara, CA
Expertise:Intermediate
I absolutely love the S21 FE! I could go on and on about the many features, but the battery is what should be in the spotlight. I've never had a phone that I can take off the charger before going to bed, wake up and go all day without ever needing to plug-in. It just keeps going and going..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent Enough
on February 1, 2022
Posted by: Bugabooboo
from AZ
Expertise:Beginner
I was debating switching from the s20 fe to the s21 fe which obviously I made the switch. The phone itself is not the same size as the s20 one (imo) the good feature about this newer version is the camera upgrade & can easily fit into my pant pocket. The battery life is still meh like the s20 fe, but it is a flagship phone after all but it runs much better & again the camera quality after playing with it for a good couple hours is way better. Also I do enjoy that the body frame is a little more thicker but light weight which is nice. Overall great little phone without breaking the bank, but just know it's not going to be like the more expensive ones with all the bells & whistles lol. I got mine in white & it's actually pretty yet simple...overall happy with my purchase on it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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