Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Average customer rating
3.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
57
4 Stars
16
3 Stars
6
2 Stars
18
1 Star
22
64%of customers recommend this product.
(
61 out of
95)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Customer Rating
5
Great value and features! Well. Rounded phone!
on December 22, 2022
Posted by: Sils514
from Saint Louis, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this for little over 3 months and have loved it. There are many cool and awesome features that I tent to use every day and has a great battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The High Tech portable mobile for a good price
on December 24, 2022
Posted by: K Kira
from 80 Bragg PL
Expertise:Intermediate
[This review was collected as part of a promotion.] The samsung s21 fe is one the best samsung I've ever had yet and i bet the 22 is even better but the 21 has been very good help to me its easy to use and yet it still has advanced functions that can help you out for certain necessities its durable and long lasting battery with an amazing camera function with very good quality so taking pictures was packed with every moment and beauty the world has overall i love itttt
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far, so good!
on December 26, 2022
Posted by: Noswad13
[This review was collected as part of a promotion.] So far, so good! Nice phone with great features! I love it so far!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 27, 2022
Posted by: Chm06351
from Plainfield Connecticut
Expertise:Expert
[This review was collected as part of a promotion.] Traded my s10 e fot this phone. It works great. Runs my apps very well. The camera is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone full price
on April 16, 2023
Posted by: BigT55
from Georgia
Expertise:Intermediate
I have had more Expensive phones but this Galaxy S21 FE 5g is amazing its so easy to use and Works much better than more expensive phones
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone
on April 19, 2023
Posted by: Glo79
from Out west
The worse thing about this phone is having to push 2 buttons to shut it off. Terrible.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Worst ever
on April 21, 2023
Posted by: Jim s
from Michigan
Expertise:Intermediate
I am on my second 21 in 5 months. Terrible battery life, not user friendly, shuts down without warning. Worst Samsung phone I have ever had. Really regret buying it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, April 23, 2023
Hi Jim...We appreciate you taking the time to review the Samsung Galaxy S21 FE 5G. At Samsung, we value your input as we strive to innovate and improve on our product design and functionality. I've attached a few links, as well as a video from our YouTube channel, that should help concerning the battery life, as well as your device shutting off unexpectedly. Please feel free to reach out to Samsung Support, also below, if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone or tablet unexpectedly powers off
Samsung phone or tablet reboots repeatedly
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone or tablet unexpectedly powers off
Samsung phone or tablet reboots repeatedly
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Pass On It
on April 25, 2023
Posted by: CHCL
Poor screenshot design, camera just okay, screen not vibrant, disappointing, overpriced phone.
Response from Samsung USBy Bethany, Social Commerce, April 27, 2023
Hello CHCL... Thank you for your thoughts on the Samsung Galaxy S21 FE 5G. Your opinion is appreciated as we continue to lead the charge on innovation. The Samsung Galaxy S21 FE 5G has 12MP Ultra-Wide Camera, 12MP Wide-angle Camera, and 8MP Telephoto Camera rear cameras, and a 32MP Selfie Camera in the front. I've attached a few links that should help with the display. Please reach out to Samsung Support if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Samsung phone's display is not clear or has poor resolution
Adjust your Galaxy phone or tablet's display settings (samsung.com)
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Samsung phone's display is not clear or has poor resolution
Adjust your Galaxy phone or tablet's display settings (samsung.com)
Camera modes and settings on Galaxy phones and tablets
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US