Customer reviews from starfrit.com
THE ROCK by Starfrit - 19" x 13" Electric Griddle - Black
Average customer rating
4.8
(602 Reviews)
Rating breakdown 602 reviews
5 Stars
500
4 Stars
79
3 Stars
15
2 Stars
0
1 Star
8
98%of customers recommend this product.
(
515 out of
527)
Customer Reviews for THE ROCK by Starfrit - 19" x 13" Electric Griddle - Black
Customer Rating
5
Griddle
on October 17, 2025
Posted by: Tracy K.
Love this griddle!. Love the large size and drip tray. Perfect for a pancakes and all your breakfast needs.
Written by a customer while visiting starfrit.com
Customer Rating
5
amazing grill
on October 19, 2025
Posted by: Lis R.
Really awesome appliance to make breakfast fast for the whole family
Written by a customer while visiting starfrit.com
Customer Rating
3
Mediocre
on October 25, 2025
Posted by: James
The element and heat displacement design leaves hot spots on the cooking surface. The overall width dimensions make it a little difficult store while not in use. Although I like the grease catcher the slot for it is a little smal and sometimes need to “stuff” the food bits into it.
Written by a customer while visiting starfrit.com
Customer Rating
5
Great size!
on November 16, 2025
Posted by: Robinest5
from Windsor, ON
Love the size. Able to make full breakfast in one shot! Great surface as well!
I would recommend this to a friend!
Response from starfrit.comBy Service client / Customer service, December 5, 2025
Thanks, we apreciate your feedback!
Written by a customer while visiting starfrit.com
Customer Rating
3
Breakfast griddle.
on December 27, 2025
Posted by: Stretch
from Canada
I got this as a gift for Christmas. The griddle gets properly heated closer to the heat control so it takes longer to cook bacon for example. The grease catch tray does not line up with the griddle drains properly do you need to place a paper towel to catch the over flow.
Response from starfrit.comBy Service client / Customer service, January 16, 2026
Hello,
Please contact us via our online form at starfrit.com/en/contact-us.
One of our agents will contact you as soon as possible.
Thank you and have a great day!
Please contact us via our online form at starfrit.com/en/contact-us.
One of our agents will contact you as soon as possible.
Thank you and have a great day!
Written by a customer while visiting starfrit.com
Customer Rating
5
So convenient
on January 1, 2026
Posted by: Anonymous
from Brampton
Amazing product and very convenient. Easy to clean. Many of my friends and family bought this item after seeing me use it.
I would recommend this to a friend!
Response from starfrit.comBy Service client / Customer service, February 13, 2026
Thank you very much for your positive feedback!
Written by a customer while visiting starfrit.com
Customer Rating
1
Horrible power controller
on January 4, 2026
Posted by: Greg M
from Calgary
Bought several in a number of years.
The heat controller keeps failing.
Received one under warranty, but have gone through 4 controllers in total.
The heat controller keeps failing.
Received one under warranty, but have gone through 4 controllers in total.
Complete garbage as these last just over the warranty period.
What a waste of money and resources to throw out a perfectly good griddle because of a power cord!!
No, I would not recommend this to a friend.
Response from starfrit.comBy Service client / Customer service, February 13, 2026
Hello,
Please contact us via our online form at starfrit.com/en/contact-us. One of our agents will contact you as soon as possible.
Thank you and have a great day!
Please contact us via our online form at starfrit.com/en/contact-us. One of our agents will contact you as soon as possible.
Thank you and have a great day!
Written by a customer while visiting starfrit.com
Customer Rating
5
Best grill I've used.
on January 26, 2026
Posted by: Nini N
from 5 Fox Trail Dr
Starfrit Rock grill is easy to use easy to clean...what else could you want. Fantastic product.
Response from starfrit.comBy Service client / Customer service, February 13, 2026
Thank you very much for your positive feedback!
Written by a customer while visiting starfrit.com